Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, incorrect orders, and rude staff, leading to a negative dining experience.
Food Quality
Many reviews mentioned food being cold, old, or incorrectly prepared, with some customers expressing disappointment in the overall quality.
Positive Staff Interactions
Despite the issues, several customers praised the friendliness and helpfulness of the staff, particularly during busy times.
Pricing Concerns
Customers expressed frustration over high prices and perceived value, feeling that the cost did not match the quality of food received.
JB
Jase B
5 days ago
1.0
Never been here but it seems mid
JE
Jim Emery
Jan 5, 2026
1.0
Decided to order/eat inside on Sunday, January 4, 2026. What a mistake. It was 7:15 pm and the drive-through line had about 4-5 cars. Inside, just a couple of customers waiting. Of course you can’t order at the counter via a real person…you must place your order via a kiosk. Simple order: 2 double cheeseburgers; 2 small fries and 2 soft drinks. Order was placed at 7:15 pm. People came and went; orders kept going through the drive thru - yet nothing for those waiting inside. Several attempts were made to get workers attention but they completely ignored us. We were finally able to get the attention of a worker and ask about our order at 7:37 pm, Her reaction was as if it was our fault. Our food arrived at 7:45 pm. If it was Domino’s it would have been free. There was no acting manager and the workers seemed completely happy with ignoring anyone in the lobby. One actually went to the drive thru window and carried on a conversation with a person for a few minutes; laughing and smiling - even though she wasn’t there person assigned to the window. This was the slowest and least friendly McDonald’s I’ve ever been to in my 66 years of living. I will never go back.
MB
Matt B
Dec 18, 2025
2.0
Tired of paying the college town tax...combos here are more expensive here that anywhere else...Standale, Holland, grand haven
JG
Jill Goddard
Dec 2, 2025
5.0
Restraint was clean and well maintained. The employees were very friendly and super apologetic for the wait. They all had smiles on their faces and did their best to make everything to perfection. K think the only complaint I would have was the kiosk number they only have 1 with a screen on either side which I feel like they could use more. But the experience was amazing!
AL
Al Lee
Nov 9, 2025
1.0
This McDonald’s location is absolutely horrible. Slowest service I have ever received. Staff is very rude and unresponsive. Cannot say enough negative things about this location. Writing this 30 minutes into waiting for a 2 cheeseburger meal.
What are the regular operating hours of McDonald's at 5371 Lake Michigan Dr, Allendale, MI?
This McDonald's location is open 24 hours a day, 7 days a week.
During what hours is the drive-thru available at this McDonald's location?
The drive-thru is open 24 hours every day of the week.
What are the delivery hours for McDonald's at this location?
Delivery service is available from 5:00 AM to 11:30 PM Monday through Saturday, and from 6:00 AM to 11:30 PM on Sunday.
Does this McDonald's offer curbside pickup service?
Yes, curbside pickup is available at this location.
What payment methods are accepted at McDonald's in Allendale, MI?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I order food online from this McDonald's?
You can order online via their delivery website at https://mcdonalds.order.online/business/-5579 or through the McDonald’s app available on iOS and Android.
What menu options are available, and where can I view them?
A variety of menu options made with quality ingredients are available. You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there any nearby grocery or supermarket stores if I want to shop before or after dining?
Yes, the Aldi grocery store is nearby, which is convenient for shopping before or after your meal at McDonald's.
Can I find any car wash services near this McDonald's location?
Yes, Tommy’s Express Car Wash is located nearby, so you can get your car cleaned while enjoying a meal or a quick stop.
What are some nearby places I might visit for furniture or home improvement after dining at McDonald's?
Broene’s Furniture and True Value hardware store are nearby, offering furniture, home improvement, and gardening supplies conveniently after your visit.