McDonald's

3.3
995 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5371 Lake Michigan Dr, Allendale, MI
49401, United States

Hours

Reviews

3.3
995 reviews
5 stars
321
4 stars
190
3 stars
179
2 stars
102
1 star
203

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, leading to a negative dining experience.

Food Quality

Many reviews mentioned food being cold, old, or incorrectly prepared, with some customers expressing disappointment in the overall quality.

Positive Staff Interactions

Despite the issues, several customers praised the friendliness and helpfulness of the staff, particularly during busy times.

Pricing Concerns

Customers expressed frustration over high prices and perceived value, feeling that the cost did not match the quality of food received.
  • JB
    Jase B
    5 days ago
    1.0
    Never been here but it seems mid
  • JE
    Jim Emery
    Jan 5, 2026
    1.0
    Decided to order/eat inside on Sunday, January 4, 2026. What a mistake. It was 7:15 pm and the drive-through line had about 4-5 cars. Inside, just a couple of customers waiting. Of course you can’t order at the counter via a real person…you must place your order via a kiosk. Simple order: 2 double cheeseburgers; 2 small fries and 2 soft drinks. Order was placed at 7:15 pm. People came and went; orders kept going through the drive thru - yet nothing for those waiting inside. Several attempts were made to get workers attention but they completely ignored us. We were finally able to get the attention of a worker and ask about our order at 7:37 pm, Her reaction was as if it was our fault. Our food arrived at 7:45 pm. If it was Domino’s it would have been free. There was no acting manager and the workers seemed completely happy with ignoring anyone in the lobby. One actually went to the drive thru window and carried on a conversation with a person for a few minutes; laughing and smiling - even though she wasn’t there person assigned to the window. This was the slowest and least friendly McDonald’s I’ve ever been to in my 66 years of living. I will never go back.
  • MB
    Matt B
    Dec 18, 2025
    2.0
    Tired of paying the college town tax...combos here are more expensive here that anywhere else...Standale, Holland, grand haven
  • JG
    Jill Goddard
    Dec 2, 2025
    5.0
    Restraint was clean and well maintained. The employees were very friendly and super apologetic for the wait. They all had smiles on their faces and did their best to make everything to perfection. K think the only complaint I would have was the kiosk number they only have 1 with a screen on either side which I feel like they could use more. But the experience was amazing!
  • AL
    Al Lee
    Nov 9, 2025
    1.0
    This McDonald’s location is absolutely horrible. Slowest service I have ever received. Staff is very rude and unresponsive. Cannot say enough negative things about this location. Writing this 30 minutes into waiting for a 2 cheeseburger meal.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 5371 Lake Michigan Dr, Allendale, MI?

This McDonald's location is open 24 hours a day, 7 days a week.

During what hours is the drive-thru available at this McDonald's location?

The drive-thru is open 24 hours every day of the week.