McDonald's

3.5
1347 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
261 Madison Ave, Skowhegan, ME
04976, United States

Hours

Reviews

3.5
1,347 reviews
5 stars
410
4 stars
354
3 stars
276
2 stars
116
1 star
191

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude or unprofessional behavior.

Food Temperature

Multiple reviews indicated issues with food being served cold or improperly prepared.

Cleanliness

The restaurant was frequently noted for its cleanliness, including restrooms and dining areas.

Order Accuracy

There were several complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Speed of Service

Service speed was inconsistent, with some customers experiencing long wait times while others reported quick service.
  • TC
    Trinity Callahan
    Oct 28, 2025
    1.0
    I stopped in SKowhegan and not being from the area, I decided to go thru the drive-thru. I unwrapped my burger and there was hair sticking out. So I went into the store and explained why I was returning my burger and customer service was decent and called to her super who acted put out, and grabbed another burger and 'squished' it as she dropped in on the counter. Her name tag said Ashley and has auburn hair. The employee looked embarassed and I left the squished burger on the counter. If you are having a bad day, the customer does not need to be blamed. If this Ashley acts like this at work, I can imagine how bullied her employees are!
  • JB
    Jaereedy Bobbles
    Oct 28, 2025
    4.0
    Everything was clean. Used the bathroom around noon was clean no issues. Order was correct 👌 was in and out quick. Person came took mine and another gentle men's Order wasn't forced to use the electronic ordering.
  • MJ
    Michael Demassini Jr
    Oct 23, 2025
    1.0
    Terrible service from this night crew. I ordered door dash at 8pm on Thurs October 23 2025. My Dasher has been waiting on food for nearly 37 minutes. Apparently after conversing with my dasher, one of the most highly rated, this isn't the first time. This location is getting a zero star rating as their customer service is absolutely terrible. Pick another food service.
  • RP
    Rebecca parker
    Oct 18, 2025
    3.0
    cold food not your order servers are sometimes not friendly in the atmosphere feels like a jail
  • BS
    benjamin Skibitsky
    Oct 11, 2025
    5.0
    Nice, modern McDonald's. Lots of parking. Clean, including the mens room. Food was hot and tasty, the employees were pleasant and helpful

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's in Skowhegan, ME?

McDonald's in Skowhegan, ME is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru service available at McDonald's Skowhegan?

The drive-thru is open every day from 5:00 AM until midnight (12:00 AM).