McDonald's

3.5
1355 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
261 Madison Ave, Skowhegan, ME
04976, United States

Hours

Reviews

3.5
1,355 reviews
5 stars
415
4 stars
354
3 stars
279
2 stars
115
1 star
192

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude or unprofessional behavior.

Food Temperature

Multiple reviews highlighted issues with food being served cold or improperly prepared.

Cleanliness

The restaurant was generally noted for being clean, including restrooms, although some reviews mentioned inconsistencies.

Order Accuracy

There were frequent complaints about incorrect orders and missing items, indicating a need for better order management.

Speed of Service

While some customers experienced quick service, others reported long wait times, particularly during busy hours.
  • SW
    Speedy Weedy
    5 days ago
    1.0
    Sliding windows was slammed in my face because coffee wasn't what I ordered and he didn't like my response. Poor management also
  • RC
    Reno Cyr
    Dec 30, 2025
    4.0
    Been going to McDonald's at this location since the beginning. They were previously located on Madison Avenue closer to town. My sister Angela got her first job there and loved it. Like all, McD's have renovation to keep up with customers needs. More drive-thru and less dine-in. Unfortunately places like this suffer from understaffed situations. I tend to gravitate towards the specials. Mainly just getting the sandwiches or burgers and eating at home with other goods. Overall good experiences! 👍😋
  • LN
    Lynn Nile-Ridley
    Dec 3, 2025
    5.0
    Food hot,exact and fast!
  • TC
    Trinity Callahan
    Oct 28, 2025
    1.0
    I stopped in SKowhegan and not being from the area, I decided to go thru the drive-thru. I unwrapped my burger and there was hair sticking out. So I went into the store and explained why I was returning my burger and customer service was decent and called to her super who acted put out, and grabbed another burger and 'squished' it as she dropped in on the counter. Her name tag said Ashley and has auburn hair. The employee looked embarassed and I left the squished burger on the counter. If you are having a bad day, the customer does not need to be blamed. If this Ashley acts like this at work, I can imagine how bullied her employees are!
  • JB
    Jaereedy Bobbles
    Oct 28, 2025
    4.0
    Everything was clean. Used the bathroom around noon was clean no issues. Order was correct 👌 was in and out quick. Person came took mine and another gentle men's Order wasn't forced to use the electronic ordering.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's in Skowhegan, ME?

McDonald's in Skowhegan, ME is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru service available at McDonald's Skowhegan?

The drive-thru is open every day from 5:00 AM until midnight (12:00 AM).