McDonald's

3.2
852 reviews
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Business Details

221 US Hwy 1, Scarborough, ME
04074, United States
(207) 883-4840
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
221 US Hwy 1, Scarborough, ME
04074, United States

Hours

Reviews

3.2
852 reviews
5 stars
243
4 stars
172
3 stars
171
2 stars
75
1 star
191

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

Mixed reviews on food quality, with some customers receiving cold or improperly prepared items.

Cleanliness

Some customers noted that the location was clean, while others reported it being dirty and poorly maintained.

Staff Attitude

Feedback indicated a range of staff attitudes, from friendly and helpful to rude and unprofessional.

Drive-Thru Experience

Many customers expressed frustration with the drive-thru service, citing delays and order inaccuracies.
  • SC
    Samantha Carter
    4 days ago
    1.0
    My husband and I have gone through the drive throu in this McDonald's three times now, after 6pm at night and every single time it takes about 45 minutes at least and the order is never even slightly warm or put together correctly or we don't get what we even asked for to start with! Not sure what's going on with that shift but it's become super annoying and can't find anyone that speaks English to say anything too or get a call back from anyone even a week later
  • RR
    Rachel
    Nov 17, 2025
    1.0
    This red head woman clearly dyes her hair this red color and she usually works at the drive through window, she is extremely unprofessional and hits on my partner every time we go there. If she wants a job making money that way PTs is always hiring but she definitely shouldn't be working for McDonald's due to it being a family oriented restaurant, and clearly she likes to break up happy homes, as well as forget to put things in the bag like sauses and napkins and straws, maybe because she is so busy hitting on people's partners instead of doing her job. If I see her there we just won't get our food there. We will go to Burger King instead.
  • TR
    Thomas Knight (Rusty)
    Nov 12, 2025
    3.0
    Good McdDonalds. Lean. Tries hard.
  • KB
    K Bishop
    Oct 31, 2025
    1.0
    This location is run extremely poorly. Orders are wrong half the time, they don't know how to keep up with the orders tget take, and the people working the drive-thru headset aren't particularly great at their job. Despite months of bringing this up to management, not a whole lot has changed. Certain aspects have actually gotten worse.
  • RB
    Rory Benjamin
    Oct 27, 2025
    1.0
    Not sure what happened to this location, but it's become an absolute joke. The final straw was putting in an app order, parking in the pickup spot, and waiting 25 minutes without any food coming out, despite little to no foot traffic or drive-through traffic. Even by the very low bar that is McDonald's, this location is 10 miles under it. Save yourself the trouble and don't bother giving this place a chance.
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Scarborough, ME?

McDonald's in Scarborough, ME is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru at McDonald's in Scarborough open?

The drive-thru is open every day from 6:00 AM to 11:00 PM.