McDonald's

3.2
863 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
221 US Hwy 1, Scarborough, ME
04074, United States

Hours

Reviews

3.2
863 reviews
5 stars
243
4 stars
173
3 stars
170
2 stars
78
1 star
199

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Wait Times

Customers consistently complained about long wait times, both in the drive-thru and for in-store orders.

Food Quality

Feedback on food quality was mixed, with some praising freshness while others noted issues like cold or poorly prepared items.

Cleanliness

Some reviews mentioned cleanliness, with a few noting that the location was well-kept, while others reported it as dirty.
  • WB
    We Rate Benches
    5 days ago
    1.0
    Cold burger, stale bread, unsafe floors.
  • TB
    Tim Brennan
    Jan 1, 2026
    2.0
    There has been what looks like a puke stain below the second drive thru window since the Covid lockdowns. It is at the bottom of the outside wall. One would think this would have been addressed years ago but it hasn't (just look for yourself). If the person working the window is not a maine native, your experience is going to be a lot lot worse at this one.
  • JF
    Joseph Francis
    Jan 1, 2026
    1.0
    The food is relatively good compared to other McDonalds. Sometimes the service is amazing but lately it has really gotten bad. Missed items, being given an iced latte when ordering a hot one, etc. make sure you double check your bag.
  • MI
    Matthew Irish
    Dec 21, 2025
    1.0
    fries? COLD sandwich? straight up looks like it was slapped together wait time? atrocious caramel frappe? asked for extra caramel and got ZERO caramel
  • KB
    Kathy Benson
    Dec 18, 2025
    2.0
    M6 big Mac had about a cup of sector sauce . It's was unedible. Wouldn't give me a new sandwich. They just los5 a customer

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Scarborough, ME?

McDonald's in Scarborough, ME is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru at McDonald's in Scarborough open?

The drive-thru is open every day from 6:00 AM to 11:00 PM.