About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
969 reviews
5 stars
325
4 stars
217
3 stars
196
2 stars
80
1 star
151
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a frustrating experience.
Food Quality
Many reviews mentioned cold, stale, or poorly prepared food, with complaints about missing items and overall poor quality.
Management Concerns
Customers expressed dissatisfaction with management's handling of service issues, including lack of staff and poor customer service.
Cleanliness
While some noted cleanliness in the restaurant, others reported unsanitary conditions, particularly in the bathrooms.
Inconsistent Experience
The location received mixed reviews, with some praising friendly staff and good service, while others described it as chaotic and poorly managed.
- JKJennifer KnudsenNov 15, 20251.0Preorder for pickup and still wait over 30+ minutes when you arrive. Pathetic
- ADAllie DoolanNov 1, 20251.0Every time we go there, our order is wrong. And then when we go inside and tell them the order is wrong we get attitude. We love McDonald’s but almost tempted to drive further away for McDonald’s.. terrible service and our order is never correct….
- SKSandy KeithOct 26, 20251.0Waited in drive thru over 1 hour. Was quoted 4 different prices for our order from order given to pay for order. Ordered frozen fanta with no concern but when finally got to pick up window (same person) was told machine was broken along with sod a machine. We were basically told only lemonade was available as we were already charged for the drink. After was told there was an up charge for the lemonade. Worker (said she was the manager) said she did not know how to change the charge. We went from $30-$29-31-$35. The order was totally wrong after we again had to give the order. We ordered 3 fries which were included in 2 items, we were charged for 4 the 4th we were charged $4.99. Only 2 people working, order was totally cold, old, and not edible. We threw it away after paying. Many people were waiting as we were. The owner should have been called and the restaurant closed. The prices have been increased and the service is non-existent.I will be asking for a total refund. Stay away from this fast food restaurant
- CHConnor HaneyOct 22, 20251.0They totally stiffened me. I ordered at 10:30pm they close at 11. My order number was McDonald's Order #UB29KJ97. They claimed they never got it. Total bull. It WAS confirmed. They are too lazy to work. Never order here. I'd give it a 0 out of 5 stars if I could've.
- ASAva SwansonOct 19, 20251.0everytime i come here, it always takes at least 30 minutes for me to get my food and many of the staff are rude and straight up ignore the people asking for help. there is one girl who has long brown hair that literally threw the sauce that i ordered at me and it exploded on my shoes, then got mad when i asked for a new one. this most recent time, i was waiting for curbside pick-up for over 30mins until i went inside and saw 8 other people who had also been waiting for a long time. the staff would ignore anyone who asked for updates about food or for a refund. DO NOT GO HERE!!!! it's faster to drive to windham and back.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 8 Main St, Gray, ME?
McDonald's at 8 Main St, Gray, ME is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru operates every day from 5:00 AM to 11:00 PM at this McDonald's.
What are the delivery hours for McDonald's in Gray, ME?
Delivery service is available daily from 6:00 AM to 10:45 PM at this location.
Does this McDonald's offer curbside pickup?
Yes, McDonald's at 8 Main St offers curbside pickup for customer convenience.
What payment methods are accepted at McDonald's, Gray, ME?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order food through an app for this McDonald's location?
Yes, you can order through the McDonald's App available on iOS and Android or via their online delivery link.
What services are available at the McDonald's located at 8 Main St?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any nearby coffee shops close to McDonald's in Gray, ME?
Yes, Aroma Joe's Coffee, GNG Nutrition, Cumberland Farms, and Dunkin' are nearby coffee shops where customers can enjoy various beverages.
What nearby dining options are available around McDonald's on Main St?
Nearby dining options include Manee Thai Restaurant, China Gray (Chinese restaurant), Lonnie Dogs (hot dog stand), and Subway sandwich shop.
Are there useful nearby facilities for customers visiting McDonald's at 8 Main St?
Yes, nearby facilities include Citizens Bank ATM and Coin Cloud Bitcoin ATM for convenient banking, as well as Gray Community Food Pantry and LocalCentric flower and gift shop to explore after your visit.