Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
729 reviews
5 stars
288
4 stars
156
3 stars
161
2 stars
44
1 star
80
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially in the drive-through, with long wait times and poor order management.
Food Quality
There were numerous complaints about food quality, including cold fries, incorrect orders, and undercooked burgers.
Customer Service
Customer service was inconsistent, with some staff being friendly while others were reported as rude or unhelpful.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions, particularly in the bathrooms.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
- JDJeanine DellorfanoNov 16, 20255.0I felt the need to leave this review. I hardly ever eat MCD but my family and I grabbed breakfast to go and we were impressed with a few things that I felt I needed to mention. Firstly, the food and coffee was HOT. All three sandwiches were neat and with crispy bacon. The hash browns were crispy, hot and perfectly fried. The sausage burritos neatly rolled and the coffee was not burnt. Our order was also correct. This may not seem like much but compared to some fast food experiences, it seems like your staff here takes the time to deliver to the best of their capabilities. So I applaud you guys and thank you for your attention to detail.
- LPLori PhillipsOct 10, 20251.0The food is sloppy thrown together. The staff are rude and ignore you. The drive-through is wicked slow. Literally waited in the lobby for an hour for two meals. Service has not gotten any better in the last few months if anything it’s gotten worse. sat in the drive-through for at least five minutes and only one other car in the driveway and still couldn’t get waited on to make her order. Went to Presque Isle instead.. recently sent in the drive-through one night and it took an hour to get through the drive-through. Not many people in the lobby at all and the drive-through was completely packed with maybe three or four staff working that night they ignore lobby, customers, and drive-through is a priority over the lobby. You can’t even get someone to come to the counter to take your order. they are putting hot fries on top of the cold fries in the bag. We’ve even gotten raw burgers in the last few months. The service and quality of food is terrible there lately.
- FHFaith HoultonOct 6, 20252.0My burger was missing lettuce and onion the fries were cold and disgusting
- SSS SalsburySep 22, 20252.0Slow service, nobody at counter, used kiosk. Even that was slow. Maybe only two employees in the whole place at the start of the evening dinner time.
- MBMyah brownSep 2, 20251.0i never write reviews but every single night i have gone to this mcdonald’s in the drive though takes atleast 20 minutes and it’s absolutely ridiculous
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 127 Bennett Drive, Caribou, ME?
McDonald's is open daily from 5:00 AM to 11:00 PM.
During what hours is the McDonald's drive-thru available?
The drive-thru is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's location?
Delivery is available every day from 5:00 AM until 10:30 PM.
Does McDonald's at this location offer curbside pickup?
Yes, curbside pickup is available as part of their pickup and delivery services.
What payment options does McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's App available on iOS and Android, or order online via their delivery URL.
What services are available at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby places can I visit before or after dining at McDonald's?
Nearby you can visit Vogue Beauty Salon for a beauty treatment, Subway for alternative fast food, or Freshies Caribou for convenience shopping.
How can nearby gas stations assist customers visiting McDonald's?
Customers can fuel up at nearby stations such as Gulf, Shell, or On the Run convenience store before or after visiting McDonald's.
Are there recreational or entertainment options close to McDonald's?
Yes, Playtime Adventures nearby offers sports and ATV recreation, a great option for family fun before or after your meal.