McDonald's

3.2
703 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11 Gurnet Rd, Brunswick, ME
04011, United States

Hours

Reviews

3.2
703 reviews
5 stars
199
4 stars
145
3 stars
118
2 stars
73
1 star
168

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both drive-thru and in-store, with some experiences exceeding 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Staff Attitude

While some customers praised the friendliness of the staff, others reported rude behavior and poor management responses to complaints.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty kiosks and unsanitary conditions in the dining area.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared food.
  • TB
    Toddertaws Boii
    Nov 4, 2025
    1.0
    Waited 30 minutes on a not so busy day for my meal and was made wrong. Had to wait another 15 just to get the order. 45 mins for some McDonald’s is crazy. Plain burger isn’t hard to make. But to them it is.
  • SP
    Suzanne Prats
    Oct 19, 2025
    5.0
    I bought a senior coffee- it was hot & wonderful. I knew I was going to buy coffee so I brought my own cup & put my own cream & sugar in it. It's not because they don't do it well- it's because I don't understand what I'm receiving. Is the coffee strong is it a medium roast? I'm not allowed to taste it- they didn't do anything wrong. So for me it's best to put what I want to In My Own Cup transfer the coffee into my own cup. It's a win-win for everybody. I will say this about driving and parking at this location. There is one entrance and it is a busy location. If you've never been there you don't realize that other cars would like to not wait in line but actually park and go in because it's probably faster to get out of the car and order. So the cars in line to go through the drive-thru block the entrance oftentimes unknowingly. There is parking on both sides of this building however you cannot often get to the other part of the parking lot unless you can go to the right of people in line for the drive-thru. Or you can go to the left of the people in line if the cars are aware that they can leave enough space for you to maneuver to their left. I see people doing what they know they can do which is going in the exit out direction. Sometimes you just have to make up your mind to do what works and ignore the signs that say do not enter. There are no signs that say please leave enough room or anything like that. So often times what you will find at this location is people in the parking lot are outside of McDonald's parking lot trying to get into the parking lot that are blocking the exit of that general area where people do business. It's no big deal to me cuz I love people and I just drive around them. I am sensitive to how people feel and try to act accordingly. Also they prefer at this location that you go in to a specific door and that other door is always kept locked. It could be opened but they would prefer to do business with that door closed. I apologize if it's rather complicated when you get there you'll understand. 😎
  • CC
    Carol
    Oct 18, 2025
    4.0
    Very peaceful
  • BM
    Brenda Maurer
    Oct 2, 2025
    2.0
    Was in drive thru for 30 minutes, then asked to park waiting on Quater Pounder. Once recieved.. fries were cold, burger had no ketchup and was barley warm. Will not be returning.
  • EQ
    Erik Quick
    Sep 25, 2025
    1.0
    I know it's convenient and all, but there are other McDonald's restaurants close enough that you don't have to suffer the poor service and painfully long wait times for your food at this place. I didn't wanna write a review but this is the third time I had to wait over 15 minutes in the drive-through lane. I actually canceled my order while waiting and left. I'm sorry, but something needs to be done to get this restaurant up to the low bar that McDonald's sets for its locations 😕

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Brunswick, ME?

McDonald's in Brunswick, ME operates daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM and closes at 11:00 PM.

During what hours is the drive-through service available at this McDonald's location?

The drive-through at McDonald's Brunswick is open daily from 5:00 AM to 11:00 PM, except on Sunday starting at 6:00 AM.