Pizza Hut

3.7
538 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 3220 Crain Hwy in Waldorf, MD. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
3220 Crain Hwy, Waldorf, MD
20603, United States

Hours

Reviews

3.7
538 reviews
5 stars
246
4 stars
105
3 stars
50
2 stars
31
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including long wait times, unhelpful staff, and issues with order modifications.

Food Quality

Many customers reported inconsistent food quality, including undercooked pizzas, wrong toppings, and unsatisfactory breadsticks.

Cleanliness

Several reviews mentioned unsanitary conditions at the location, including dirty facilities and improper food handling.

Delivery Issues

Customers frequently experienced slow delivery times and incorrect orders, leading to frustration and dissatisfaction.
  • AC
    Allison Cheek
    Dec 24, 2025
    1.0
    This is an overall review of Pizza Hut based on an experience I had today. I placed an order through the app and realized immediately after submitting it that it was set for pickup instead of delivery. I called the Waldorf store right away to either cancel the order or change it to delivery. The automated system instructed me to press 1 to order or modify an existing order, which I did. I explained the issue to the first person, who then placed me on hold. When the next person answered, I had to explain the situation all over again. This cycle repeated about five times. At that point, I realized I wasn’t speaking to the store at all but to a call center. When the sixth person answered, I explained that I had already spoken to multiple people and was simply trying to reach the store. They hung up on me. By then, I had been on the phone for about 15 minutes. I called back and experienced the same issues again. Several representatives either claimed they couldn’t hear me and transferred me, or hung up when I asked questions or requested their name. After calling back multiple times, I finally spoke with a woman who actually engaged with me. She took my information and said someone would cancel my order. When I asked how I would know the cancellation was completed, she said someone would call me, which didn’t make sense. In the end, I had to go to the store and pick up the order myself, which I was trying to avoid because I’m sick. The entire experience was extremely frustrating, and it honestly makes me feel done with Pizza Hut.
  • ET
    e t
    Nov 26, 2025
    5.0
    After a long day of work, George and Al took really good care of me. Pizza Hut is the best!
  • FR
    Fatima Ramirez
    Oct 12, 2025
    1.0
    worst pizza hut ever they gave me the soggiest bread sticks locarion is trash
  • ES
    Egypt Simon
    Oct 5, 2025
    5.0
    No issues. Ordered a few times when I was pregnant. Pizza was always hot and delicious even with delivery. Chicken bites were delicious as well. Garlic bread is missing something, not my favorite.
  • ZS
    Zannie Sumner
    Sep 21, 2025
    5.0
    Did the carryout large cheese pizza for $9.99, so good! It is one of my sons favorites

Frequently Asked Questions About Pizza Hut

What are the operation hours of Pizza Hut at 3220 Crain Hwy in Waldorf, MD?

Pizza Hut operates daily from 10:00 AM to 12:00 AM, with extended hours until 1:00 AM on Fridays and Saturdays.

Can I order Pizza Hut's food online or via a mobile app?

Yes, you can order Pizza Hut online through their website or via the Pizza Hut mobile app for delivery, carryout, or curbside pickup.