Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
787 reviews
5 stars
272
4 stars
188
3 stars
132
2 stars
66
1 star
129
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, incorrect orders, and unprofessional staff behavior.
Food Quality
There were numerous complaints about food quality, including expired items, incorrect orders, and poor preparation.
Cleanliness
Several reviews highlighted unsanitary conditions, including flies and dirty restrooms.
Customer Service
While some customers praised individual staff members for their friendliness, many others criticized the overall customer service experience.
- JVJenny VillanuevaJan 4, 20265.0Lo mejor para mi a ido varias veces con mis hijas y. Atención fue buena la comida correcta gracias
- BDBentley DawsonDec 27, 20251.0I went to McDonald's December 27th and we ordered a Big Mac meal. He ordered a Big Mac a coffee and it's supposed to come with fries. When we pulled up to the window they didn't have fries with it. So we asked if they could give us our fry they said no so we went in there and complained and they still didn't do none. So McDonald's you either need to get better workers or I'm never coming there again. Thank you
- QJQuita JohnsonDec 24, 20251.0This is the slowest McDonald’s ever. It doesn’t matter if you come 7am, 11am,3pm, 9pm, 3am you’re going to sit for at least 20 MINUTES EVERY SINGLE TIME!!!! No matter what the time is inside or drive through. I think it’s intentional. It’s ridiculous I live across the street but I’m way better off going to another location. EVERY TIME!!!
- PPPiscesDec 19, 20251.0I visited the McDonald’s on Crain Highway in Upper Marlboro, and the receipt I was given printed so faintly that large sections were illegible, including the promotional/validation area at the top. I am attaching a photo because it is hard to believe how unreadable it is. I asked about redeeming the offer shown on the receipt, and the manager’s response was essentially that they would not honor receipts from other McDonald’s locations and did not offer a solution for the fact that this location’s receipts are not printing clearly. I was also told (and observed) that this happens regardless of whether you order at the drive-thru or at the front registers. Whether this is a printer maintenance issue or a store policy issue, the outcome for customers is the same: you are handed a receipt that cannot reliably be used for the promotion printed on it. That is unacceptable customer service and needs to be fixed. Until the receipts are readable and staff handle this more professionally, I cannot recommend this location.
- LKlandry kamegneNov 16, 20255.0I think that Mc Donald is best restaurant in United state of American, because the foods are so good and the restaurant is ever clean.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 9450 Crain Highway, Upper Marlboro?
This McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's location have a drive-through service, and if so, what are the hours?
Yes, the drive-through is open 24 hours a day, 7 days a week.
What delivery options does McDonald's offer at this location?
They provide delivery services from 4 AM to 3:59 AM daily, including curbside pickup, same-day delivery, and no-contact delivery.
How can I place an order for delivery or pickup at this McDonald's?
You can order online at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's location?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services does McDonald's provide at this Upper Marlboro location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Are there other dining options near McDonald's on Crain Highway?
Nearby dining options include Shark's Fish & Chicken, Foolee's Carryout (Chinese and American cuisine), Subway, Domino's Pizza, and Birrieria la Poblana (Mexican restaurant).
What nearby stores or services can I find close to McDonald's at 9450 Crain Highway?
Nearby you can find Food Lion supermarket, Walgreens pharmacy, Marlton Liquors, a Shell gas station, and LibertyX Bitcoin ATM.
Are there any notable services for pet owners near McDonald's on Crain Highway?
Yes, the All Paws Veterinary Center and All Paws Veterinary Ctr provide veterinary services and pet boarding near this McDonald's.
How can I benefit from rewards or offers when visiting this McDonald's?
You can earn points for free food through MyMcDonald's Rewards. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.