Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and unprofessional behavior.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food.
Cleanliness
Concerns were raised about cleanliness, particularly regarding bathrooms and the presence of flies.
Food Quality
Food quality is inconsistent, with reports of stale or poorly prepared items, leading to dissatisfaction.
Speed of Service
Customers frequently noted slow service, particularly during drive-thru and curbside orders.
LK
landry kamegne
Nov 16, 2025
5.0
I think that Mc Donald is best restaurant in United state of American, because the foods are so good and the restaurant is ever clean.
ZD
Zonia Daquip
Nov 10, 2025
4.0
Stopped by this McDonald’s for a quick bite and it was a pretty good visit. Food came out hot and fresh, fries crispy just how I like ’em. The staff was friendly and moved the line quick. Place was mostly clean, just a few tables needed wiping. Overall, solid service and good food for a quick stop
RF
ROSY FOX
Nov 6, 2025
2.0
always a line
YA
yarick arriaga
Sep 29, 2025
5.0
Fast and easy
AA
Antonio
Sep 10, 2025
5.0
I usually have a good experience here but recently I had an excellent experience here thanks to CT, who went above and beyond to provide truly outstanding and personalized customer service. CT made it clear that waste is a no-no :) and CT's kindness, bubbly personality and beautiful smile made such a difference after a long day and late night.
What are the operating hours of McDonald's at 9450 Crain Highway, Upper Marlboro?
This McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's location have a drive-through service, and if so, what are the hours?
Yes, the drive-through is open 24 hours a day, 7 days a week.
What delivery options does McDonald's offer at this location?
They provide delivery services from 4 AM to 3:59 AM daily, including curbside pickup, same-day delivery, and no-contact delivery.
How can I place an order for delivery or pickup at this McDonald's?
You can order online at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's location?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services does McDonald's provide at this Upper Marlboro location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Are there other dining options near McDonald's on Crain Highway?
Nearby dining options include Shark's Fish & Chicken, Foolee's Carryout (Chinese and American cuisine), Subway, Domino's Pizza, and Birrieria la Poblana (Mexican restaurant).
What nearby stores or services can I find close to McDonald's at 9450 Crain Highway?
Nearby you can find Food Lion supermarket, Walgreens pharmacy, Marlton Liquors, a Shell gas station, and LibertyX Bitcoin ATM.
Are there any notable services for pet owners near McDonald's on Crain Highway?
Yes, the All Paws Veterinary Center and All Paws Veterinary Ctr provide veterinary services and pet boarding near this McDonald's.
How can I benefit from rewards or offers when visiting this McDonald's?
You can earn points for free food through MyMcDonald's Rewards. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.