McDonald's

3.4
1765 reviews
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Business Details

15475 Marlboro Pike, Upper Marlboro, MD
20772, United States
(301) 574-2231
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15475 Marlboro Pike, Upper Marlboro, MD
20772, United States

Hours

Reviews

3.4
1,765 reviews
5 stars
602
4 stars
373
3 stars
319
2 stars
150
1 star
321

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing poor service and incorrect orders.

Food Quality

Customers frequently reported issues with food quality, including cold, undercooked, or poorly prepared items.

Speed of Service

Many reviews mentioned slow service, with long wait times at both the drive-thru and inside the restaurant.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and restrooms, which negatively impacted their dining experience.

Management Issues

Multiple reviews indicated a lack of effective management, leading to disorganization and unresolved customer complaints.
  • DG
    Daniela Gallo
    3 days ago
    1.0
    I bought my mom a spicy snack wrap from this location and just the whole experience was not great. The drive thru person spoke in a unprofessional manner and then the next window I had to repeat myself bc these employees are so unorganized and lazy that they made us wait for the food and still bring us the wrap still cold and hard?? Why make us wait for something that just got taken out of the package. horrible location
  • AB
    Andrew Brickman
    Nov 7, 2025
    1.0
    Literally, the rudest McDonald’s I’ve ever encountered. The girl working the drive-through window has no business dealing with the public. I have never come across a more apathetic person at a fast food restaurant and that’s a big statement. At this point in the world you come to expect it but when somebody is so bad that it prompt you to write a negative review that says something.
  • KY
    Kizzy Young
    Nov 1, 2025
    4.0
    Fries were over cooked and the drive thru was a little slow.
  • SA
    Sharonna Ade
    Oct 8, 2025
    1.0
    Rude bad customer service when you tell them something they do something different and when you’re telling them something they’re walking away and this is not the first nor second time.
  • PB
    Patricia Beasley
    Sep 26, 2025
    5.0
    Last week I ordered 2 $7.00 meals, when I got home, they weren't in the bag. There was no answer on the phone when I tried to get through nor would the online rating system allow me to comment. Fast Forward to today. I went back to the location, ordered the exact same meal, explained to Ms. Agabi, what happened and she immediately replaced the food with a smile. She took care of the situation immediately without any problems and made my day.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 15475 Marlboro Pike, Upper Marlboro, MD?

McDonald's at 15475 Marlboro Pike is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does this McDonald's location offer delivery and how can I order?

Yes, McDonald's offers delivery 24/7 through their online ordering link at https://mcdonalds.order.online/business/-5579 or via the McDonald's App available on iOS and Android.