McDonald's

3.4
1776 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15475 Marlboro Pike, Upper Marlboro, MD
20772, United States

Hours

Reviews

3.4
1,776 reviews
5 stars
605
4 stars
377
3 stars
320
2 stars
150
1 star
324

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported horrendously slow service, particularly at the drive-thru, with long wait times often exceeding 20 minutes.

Food Quality

Numerous reviews highlighted issues with food quality, including cold, undercooked, or poorly prepared items, leading to dissatisfaction.

Customer Service

There were frequent complaints about rude and unprofessional staff, with several customers noting a lack of attention and care in service.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and restrooms, which contributed to a negative dining experience.

Mixed Experiences

While some customers praised the fast service and friendly staff, these positive experiences were overshadowed by the overall negative feedback.
  • MA
    Magali Alvarez
    Dec 26, 2025
    1.0
    Horrendously slow service
  • BL
    Brian Lee
    Dec 17, 2025
    5.0
    Food was hot and as ordered!
  • IS
    Isaac Salinas
    Dec 7, 2025
    5.0
    this McDonald’s has the best drive-through experience. Jalen in a specific is great, taking orders and even better at dispatching so fast and cordial.
  • WB
    Walter Bullock
    Dec 6, 2025
    1.0
    Stopped to get the $5 breakfast and they wanted upcharge for egg and to change coffee to soda. Didn't have that problem at a location in Crofton a week ago. Won't patronize this one. The cashier person was very nice though
  • DG
    Daniela Gallo
    Nov 21, 2025
    1.0
    I bought my mom a spicy snack wrap from this location and just the whole experience was not great. The drive thru person spoke in a unprofessional manner and then the next window I had to repeat myself bc these employees are so unorganized and lazy that they made us wait for the food and still bring us the wrap still cold and hard?? Why make us wait for something that just got taken out of the package. horrible location

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 15475 Marlboro Pike, Upper Marlboro, MD?

McDonald's at 15475 Marlboro Pike is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does this McDonald's location offer delivery and how can I order?

Yes, McDonald's offers delivery 24/7 through their online ordering link at https://mcdonalds.order.online/business/-5579 or via the McDonald's App available on iOS and Android.