McDonald's

3.5
1277 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6830 Loch Raven Blvd, Towson, MD
21286, United States

Hours

Reviews

3.5
1,277 reviews
5 stars
471
4 stars
250
3 stars
215
2 stars
98
1 star
243

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Cleanliness

Multiple reviews highlighted issues with cleanliness in the dining area and restrooms, with reports of dirty tables and floors.

Food Quality

There were numerous complaints about food quality, including cold items, incorrect orders, and stale or poorly prepared food.

Management Issues

Several customers noted unprofessional management and lack of training among staff, leading to poor customer experiences.

Inconsistent Availability

Customers expressed frustration over frequently unavailable menu items and inconsistent service hours.
  • JL
    Joe Lunchbox
    Nov 12, 2025
    1.0
    Somewhere, Ray Kroc is weeping. Lo siento mucho, Ray. Lo siento mucho.
  • CB
    Chinkee brown
    Nov 6, 2025
    3.0
    They gave me a coke instead of a Dr pepper and when I acknowledge the state they just took my drink and I was just waiting there forever like it was my fault
  • TT
    Theonlykaila
    Nov 1, 2025
    1.0
    This location stole my money!!! On October 31st around 8:16 pm I ordered through the app pulled up through the drive-through and gave them my order number. They told me to go to the next window when I arrived to the next window they said they don’t have my order number after waiting 30 minutes in the drive-through then they told me to come inside when I got inside, they said they couldn’t make my order and they couldn’t refund me even though I showed them the transaction in my phone. They said I had to get it refunded through the app but that’s not an option so they just took my money and I didn’t get my food. The manager was very nonchalant and dismissive.
  • AS
    Auriel Sutton
    Oct 31, 2025
    1.0
    The lobby was not clean ,tables dirty floors dirty bathroom dirty as we'll no tolit paper had to ask could I have fresh fries bread was not fresh
  • MC
    Michelle C
    Oct 31, 2025
    2.0
    Nothing worse than ordering food and get All the way home to find out the order is Wrong. Tried to call of course No Answer.. I'm owed $ this order is definitely less then what I paid

Frequently Asked Questions About McDonald's

What are the McDonald's operating hours at 6830 Loch Raven Blvd, Towson, MD?

McDonald's at 6830 Loch Raven Blvd is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a 24/7 drive-thru service available.