Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, missing items, and wrong food being provided.
Customer Service
Customer service experiences varied widely, with numerous complaints about rude staff and inattentive service.
Food Quality
While some customers praised the food as fresh and well-prepared, others reported issues with food quality, including stale fries and unsanitary conditions.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the bathrooms and dining area.
Speed of Service
Service speed was inconsistent, with some customers noting quick service while others experienced long wait times.
BB
bella
Nov 14, 2025
1.0
I went to mcdonald’s later this evening in the hopes of enjoying a fast and flavorful meal with my autistic best friend. walked in and waited at the counter for my take away order and chad told us that he had never placed our order even when we showed him the receipt! The management here sucks. Chad was on his personal phone, ignored us when we asked for assistance, and even informed us that my friend would get a full refund if he cancelled the order and it would take 2 hours!! unacceptable!
KK
Kendra Kachel
Nov 8, 2025
4.0
Overpriced tho for a meal for two people $28 is just insane
JJ
Jules
Nov 5, 2025
1.0
I went here last week and got 2 cheeseburgers and fries, my usual. When I checked the bag to make sure everything was in there, I noticed the fries were totally upside down and spilled all over the bag. No big deal. It happens. I come home open the cheeseburgers which were in yellow wrappers. They had nothing on them! Just bread , meat, bread!! No condiments or pickles. I filled out the online form for customer service and no one responded. Not coming back to this location again.
RB
Reshawn Banks
Nov 1, 2025
4.0
Is San Francisco but the food 🙂↔️ but being at some more cheese and they're more flavor to their food at McDonald's
MS
maddie schisler
Oct 31, 2025
1.0
manager is rude and incompetent, ordered two meals. two cheeseburgers were missing, went to ask the manager and he noted "i know how to do my job". clearly you don't because your missing stuff and the fries taste like gas. needs new management asap!