Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,236 reviews
5 stars
352
4 stars
229
3 stars
219
2 stars
145
1 star
291
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and orders taking an excessive amount of time to fulfill.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food, leading to customer dissatisfaction.
Food Quality
Numerous customers complained about cold, stale, or poorly prepared food, including undercooked items and unsatisfactory taste.
Staff Attitude
Feedback indicated that staff were often unfriendly or unhelpful, contributing to a negative customer experience.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and the presence of pests, which raised concerns about hygiene.
- LRlori rolfzenNov 5, 20251.0I ordered a #3 medium coke & large coffee. The rude girl told me that I ordered 3 medium cokes and a coffee. Ugh 😑 I explained that I didn't order that she insisted that I did. She through my change at me and I went to work hungry. Great Morning # learn English
- AAAndré247Nov 4, 20255.0Food was good and the service was quick. The interior of this location was not open to the public so I cannot comment on the atmosphere.
- MBMalaysia BrooksOct 26, 20251.0I’m surprised this place even has 3 stars. 9/10 my orders here are wrong. PLEASE check your bags before leaving the second window. My last straw was ordering a chicken wrap that was not fully cooked. Save your time, sanity, & save your life by driving a few more minutes up the street. It takes a really good or really bad experience to write a review. I should’ve done this months ago.
- ABAmy BurtonOct 23, 20255.0I just NEEDED some fries... McDonald's did not let me down.
- KNKevin NealSep 29, 20251.0Can't understand the workes food always cold
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 1619 E Joppa Rd, Towson?
McDonald's is open daily from 6:00 AM to 11:00 PM, except on Friday and Saturday when it closes at 11:00 PM.
What are the McDonald's drive-thru hours?
The drive-thru is available daily from 6:00 AM to 11:00 PM.
Is delivery available at this McDonald's location and what are the delivery hours?
Yes, delivery is available Monday to Thursday and Sunday from 6:00 AM to 10:45 PM, and on Friday and Saturday from 6:00 AM to 11:45 PM.
What delivery and pickup services does McDonald's offer?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order food from this McDonald's location online?
You can order online via McDonald's official delivery website or use the McDonald's App available on iOS and Android.
What payment options are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have drive-thru service?
Yes, this McDonald's has a drive-thru service available daily from 6:00 AM to 11:00 PM.
What nearby car rental agencies can customers visit around McDonald's?
Nearby car rental agencies include Alamo, Enterprise Rent-A-Car, Thrifty Car Rental, and Hertz. Customers can arrange rentals conveniently before or after visiting McDonald's.
Are there other fast food or dining options near McDonald's at 1619 E Joppa Rd?
Yes, nearby dining options include Sonic Drive-In, Subway, Pizza Hut, Hooters, Nyfc Fish & Grill, and Cheezy's Pizza & Subs, providing customers multiple food choices in the area.
What other services or shops are near this McDonald's that customers might find useful?
Nearby services include gas stations like Marathon and Hess Express, pharmacies like Safeway Pharmacy, beauty salons like The Paragon Beauty Salon and Let Your Hair Down, and unique spots like Zen Leaf Dispensary Towson and Bitcoin Depot ATM.