McDonald's

3.2
1241 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1619 E Joppa Rd, Towson, MD
21286, United States

Hours

Reviews

3.2
1,241 reviews
5 stars
352
4 stars
231
3 stars
219
2 stars
145
1 star
294

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with the freshness and taste.

Cleanliness

There were multiple complaints about unsanitary conditions, including dirty bathrooms and sightings of pests.

Order Accuracy

Numerous customers experienced issues with incorrect orders and missing items, leading to frustration.

Management Issues

Several reviews pointed to poor management practices, including lack of staff training and inadequate handling of customer complaints.
  • JS
    J Slym
    5 days ago
    4.0
    New staff are very pleasant
  • EJ
    ED JOWANOWITCH
    Jan 1, 2026
    1.0
    Did a curbside order and after 20 minutes walked in and got it my self. Seemed like they had no intentions of going outside to do curbside or even the cars they had parked for the drive thru. Also while inside the place was freezing like the air was on and people were complaining about it. 12/30/25
  • JW
    Johnny Wiley
    Dec 18, 2025
    1.0
    I'd give a negative star if I could but this is another terrible mcdonalds and experience you will have anytime you go here. They will make you drive up and tell you they will bring the food out and you will wait 25 plus more minutes while watching every other grease monkey get their food. Its always bad management and employees who dont care.
  • TM
    Tasha Michaels
    Dec 13, 2025
    1.0
    Be careful. They overcharge you and have you waiting 20 minutes for a small order
  • DO
    Dr. Erdal OZKAYA
    Dec 8, 2025
    1.0
    Hi can I have a Big Mac please - sorry we run out Can I have Big Mac Chicken - sorry I had to pick a different burger , for the chicken nuggets I asked for BBQ ketchups - sorry we run out Is this Mac Donald’s ? - What do you means sir ? Is this Mac Donald’s ? - yes it’s 🤦🤦🤦🤦🤦🤦🤦

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 1619 E Joppa Rd, Towson?

McDonald's is open daily from 6:00 AM to 11:00 PM, except on Friday and Saturday when it closes at 11:00 PM.

What are the McDonald's drive-thru hours?

The drive-thru is available daily from 6:00 AM to 11:00 PM.