Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with the freshness and taste.
Cleanliness
There were multiple complaints about unsanitary conditions, including dirty bathrooms and sightings of pests.
Order Accuracy
Numerous customers experienced issues with incorrect orders and missing items, leading to frustration.
Management Issues
Several reviews pointed to poor management practices, including lack of staff training and inadequate handling of customer complaints.
JS
J Slym
5 days ago
4.0
New staff are very pleasant
EJ
ED JOWANOWITCH
Jan 1, 2026
1.0
Did a curbside order and after 20 minutes walked in and got it my self. Seemed like they had no intentions of going outside to do curbside or even the cars they had parked for the drive thru. Also while inside the place was freezing like the air was on and people were complaining about it. 12/30/25
JW
Johnny Wiley
Dec 18, 2025
1.0
I'd give a negative star if I could but this is another terrible mcdonalds and experience you will have anytime you go here. They will make you drive up and tell you they will bring the food out and you will wait 25 plus more minutes while watching every other grease monkey get their food. Its always bad management and employees who dont care.
TM
Tasha Michaels
Dec 13, 2025
1.0
Be careful. They overcharge you and have you waiting 20 minutes for a small order
DO
Dr. Erdal OZKAYA
Dec 8, 2025
1.0
Hi can I have a Big Mac please
- sorry we run out
Can I have Big Mac Chicken
- sorry
I had to pick a different burger , for the chicken nuggets I asked for BBQ ketchups
- sorry we run out
Is this Mac Donald’s ?
- What do you means sir ?
Is this Mac Donald’s ?
- yes it’s
🤦🤦🤦🤦🤦🤦🤦
How can I order food from this McDonald's location online?
You can order online via McDonald's official delivery website or use the McDonald's App available on iOS and Android.
What payment options are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have drive-thru service?
Yes, this McDonald's has a drive-thru service available daily from 6:00 AM to 11:00 PM.
What nearby car rental agencies can customers visit around McDonald's?
Nearby car rental agencies include Alamo, Enterprise Rent-A-Car, Thrifty Car Rental, and Hertz. Customers can arrange rentals conveniently before or after visiting McDonald's.
Are there other fast food or dining options near McDonald's at 1619 E Joppa Rd?
Yes, nearby dining options include Sonic Drive-In, Subway, Pizza Hut, Hooters, Nyfc Fish & Grill, and Cheezy's Pizza & Subs, providing customers multiple food choices in the area.
What other services or shops are near this McDonald's that customers might find useful?
Nearby services include gas stations like Marathon and Hess Express, pharmacies like Safeway Pharmacy, beauty salons like The Paragon Beauty Salon and Let Your Hair Down, and unique spots like Zen Leaf Dispensary Towson and Bitcoin Depot ATM.