McDonald's

3.3
826 reviews
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Business Details

5616 Market St, Snow Hill, MD
21863, United States
(410) 632-5460
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5616 Market St, Snow Hill, MD
21863, United States

Hours

Reviews

3.3
826 reviews
5 stars
257
4 stars
151
3 stars
161
2 stars
79
1 star
178

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some praised the staff for being friendly and attentive, while others reported rude behavior and poor service.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food.

Food Quality

Food quality is inconsistent; while some customers enjoyed fresh and hot meals, others received cold or poorly prepared food.

Wait Times

Customers frequently complained about long wait times, both in the drive-thru and for food preparation.

Cleanliness

The cleanliness of the location received mixed reviews, with some noting clean restrooms and dining areas, while others reported unsanitary conditions.
  • GG
    Gene
    6 days ago
    5.0
    Always good food and very friendly folks when I stop here!
  • AA
    Anne
    Dec 11, 2025
    5.0
    Amazing customer service!! Super fast! Jamara sorry if I’m butchering her name should be super promoted!! She was so kind to me and my team!!
  • ST
    Shauntae Turner
    Oct 27, 2025
    1.0
    They always complain and they are rude and you never get what you ask for. Tried them again against my better judgment complained about making my coffee mind you this area doesn't have many places to go to but I see I will have to stop coming here if you don't like your job apply somewhere else they even messed my coworkers order up .
  • SG
    Sierra Graves
    Aug 17, 2025
    1.0
    Waited about 20-30 minutes for my small order and I get raw chicken. I had to call and ask about my order while waiting in the queue from the drive through. Severely disappointed!
  • JJ
    Jesika Jeffries
    Aug 13, 2025
    1.0
    Currently they’re promoting the ninja turtles x Sanrio happy meal and toys. My daughter is a huge fan and we only came to get the meal because of the toy. The pictures and promo is all around the building and inside. Once I ordered and received my food I checked and seen it was an old toy. I asked for the new Sanrio toys and they refused to give me one due to them not selling the old toys and still having them left. The manager says that won’t sell the toys they’re promoting until the last batch is gone. Instead we got a toy of a fries basket. My daughter is upset and me too. The only reason we came was for the happy meal toy, it was a waste of time and not how to conduct business. Sell what you're promoting.
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Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 5616 Market St, Snow Hill, MD?

McDonald's is open daily from 6:00 AM to 11:00 PM.

When is the drive-through service available at this McDonald's location?

The drive-through is open every day from 6:00 AM to 11:00 PM.