Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
The quality of food was inconsistent, with many complaints about cold or improperly prepared items.
Staff Attitude
While some customers praised friendly staff, others noted rude behavior and lack of attentiveness from employees.
Cleanliness
The cleanliness of the location was a concern for many, with reports of dirty restrooms and dining areas.
Promotions
Customers expressed disappointment when promotional items were not available or when they received outdated toys.
ST
Shauntae Turner
Oct 27, 2025
1.0
They always complain and they are rude and you never get what you ask for.
SG
Sierra Graves
Aug 17, 2025
1.0
Waited about 20-30 minutes for my small order and I get raw chicken. I had to call and ask about my order while waiting in the queue from the drive through. Severely disappointed!
JJ
Jesika Jeffries
Aug 13, 2025
1.0
Currently they’re promoting the ninja turtles x Sanrio happy meal and toys. My daughter is a huge fan and we only came to get the meal because of the toy. The pictures and promo is all around the building and inside. Once I ordered and received my food I checked and seen it was an old toy. I asked for the new Sanrio toys and they refused to give me one due to them not selling the old toys and still having them left. The manager says that won’t sell the toys they’re promoting until the last batch is gone. Instead we got a toy of a fries basket. My daughter is upset and me too. The only reason we came was for the happy meal toy, it was a waste of time and not how to conduct business. Sell what you're promoting.
JF
James Fox
Jul 30, 2025
3.0
Ordered a Sausage biscuit 10 minutes ago and get ready to eat it there is not just cheese but extra cheese on the biscuit. I didnt ask for cheese or extra cheese, worst part is I cant even eat it so it's wasted money.
MM
Matthew
Jul 28, 2025
1.0
Would give 0 if I could we just left it took a long time then we get it and we are missing food and then we get the right and the fish is raw. Then then manager was so impolite but we finally got are money back after we were going to call the police.