McDonald's

3.7
1222 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12044 Cherry Hill Rd, Silver Spring, MD
20904, United States

Hours

Reviews

3.7
1,222 reviews
5 stars
529
4 stars
253
3 stars
170
2 stars
94
1 star
176

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rude and unhelpful interactions.

Speed of Service

Customers frequently mentioned long wait times, especially during busy hours, leading to frustration.

Cleanliness

While some noted cleanliness, others pointed out dirty conditions, particularly in restrooms.

Food Quality

Food quality was inconsistent, with some praising freshness while others complained about cold or poorly prepared items.
  • MG
    m G
    Jan 3, 2026
    3.0
    Just went to the drive to the coffee and the apple pie was fantastic but the service seemed lackluster. But it was efficient I had to get them credit for that
  • EF
    Erica Forby-Stevenson
    Dec 29, 2025
    1.0
    My job is near here so for breakfast I come here sometimes. More than half the time my order is missing something or completely wrong. This morning takes the cake! I ordered a steak egg and cheese biscuit and paid for breakfast sauce just for them to give me a steak egg McMuffin, no breakfast sauce to be found. I try to give grace and I’ve even wrote off the $3 they charged me for a hash brown that was missing because I didn’t have time to go back but no more. I’m done with this place charging me for things I don’t get.
  • SS
    Steffy
    Dec 11, 2025
    3.0
    I do not recommend curbside pick up ,Waiting time tends to be long .
  • SS
    Sonia Safi
    Nov 27, 2025
    1.0
    I had a very disappointing experience during the night shift at this McDonald’s. The manager on duty wasn’t wearing a hairnet while handling food, which is completely unacceptable. On top of that, he was rude and disrespectful, the food we received was cold. This location seriously needs better management and customer service. I hope The ppl above this Mc take the feedback seriously and make improvements.
  • LA
    Lori Ambrusch
    Nov 22, 2025
    3.0
    This location has unfortunately seemed to struggle since their recent renovation increasing the drive through to two lanes. Ordered ahead for curbside pickup, and after waiting for 10 minutes while at least a dozen vehicles made it completely through the drive through, I went inside to grab my food. It took another 8 minutes (literally) for an associate to come to the register to field my question. When I asked if I could grab my order, they started preparing it then. Based on how many other people were also waiting for food inside the store, I think the only viable option at this location now is the drive through, and be prepared to wait.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 12044 Cherry Hill Rd, Silver Spring?

McDonald's at 12044 Cherry Hill Rd is open 24 hours every day of the week.

Does McDonald's offer delivery and curbside pickup services?

Yes, McDonald's offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.