McDonald's

3.9
1164 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13701 Connecticuit Ave, Silver Spring, MD
20906, United States

Hours

Reviews

3.9
1,164 reviews
5 stars
560
4 stars
243
3 stars
155
2 stars
57
1 star
149

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported issues with incorrect orders and missing items.

Customer Service

Evening staff received numerous complaints about rudeness and unprofessional behavior, while morning staff were often praised.

Cleanliness

Several reviews mentioned dirty tables and unsanitary conditions in the dining area and restrooms.

Service Speed

While some customers appreciated quick service, others experienced long wait times, especially during peak hours.

Food Quality

Mixed feedback on food quality, with some customers enjoying their meals while others reported cold or poorly prepared food.
  • MO
    Milton Orellana
    2 days ago
    5.0
    Excelente
  • EZ
    Elsie Zavala
    6 days ago
    1.0
    Pésimo servicio lo atienden de mala gana 🤬
  • C0
    Corea USA SV Campos 03
    Nov 11, 2025
    5.0
    Muy buen servicio un lugar muy bonito y tranquilo se puede disfrutar de una buena Amburgesa dentro del local
  • BM
    Brittany McDonald
    Oct 23, 2025
    3.0
    Almost never has your food ready and makes you wait at the front near the road. Also frequently gets small things wrong on the order. It’s the closest McDonald’s to my MIL so was frequenting here in the morning before work for coffee but have decided to try to go closer to work.
  • SV
    Stephany Valdez
    Oct 15, 2025
    1.0
    If I could give a 0 I would the ladies in the morning are polite and Fast. But the ones in the Evening act like we haven’t paid for that extra sauce. Yes I have payed the extra Bbq and the new Sauces that come out and they give me an attitude Also I had a Free Ice cream cone and they made my husband paid again just because they didn’t initially heard the order in the drive thru even gaved him the receipt. He drove back around to be able to receive the second order As a busy Working person I understand that if I have a Bad day I shouldn’t be expressing that to my customers, ask for a Day Off or something if you don’t like working in McDonald’s just quit and give someone else the chance to work with manners and humbleness. I don’t have any other explanation for their attitude. Most of the times it’s Woman that do this . And I don’t see man at this location. Maybe a Young person. But yall gotta change manager if you are mad for no reason at your customers for asking for what they already have paid for in advance. I get if I don’t pay!! But I PAID ! But that’s the main reason why the app has been made cause they cashiers at the drive thru order you what they want no what you ask for and top of giving you an attitude. That just sucks . Go work somewhere else or get the managers. McDonald’s management HR or whoever manages this location.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Silver Spring, MD?

McDonald's in Silver Spring, MD is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location has a drive-through open 24 hours a day, every day.