Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted extremely rude behavior from staff, particularly the security guard, leading to a negative atmosphere.
Food Quality
Mixed feedback on food quality; some customers received cold or improperly prepared meals, while others praised freshness during peak hours.
Cleanliness
Several customers reported dirty tables and unsanitary conditions, contributing to an overall poor dining experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items, indicating a lack of attention to detail in service.
Positive Experiences
Despite the negative feedback, some customers noted excellent service and food quality during specific shifts, particularly in the morning.
RR
Roberto Ramos
Jan 1, 2026
1.0
Mal servicio te quedan viendo y viendo que quieres ordenar y se van y te dejan esperando
RM
Randy Mayo
Dec 18, 2025
1.0
The food is fine but beware store policies and the extremely rude “security guard” that McDonald’s has hired to police the soda fountain. The person gave no explanation as to why I was unable to get a refill while other customers actively refilled their drinks, repeatedly got way too close for my own personal comfort and well within proper social distances for no reason at all, attempted to force me out of the store, and only escalated a meaningless situation into something that nearly became a physical altercation in my self defense over a simple soda refill.
The cashier even confirmed I could refill my soda until the guard told him I could not at which point the cashier changed their mind.
Horrible McDonald’s, horrible service, horrible atmosphere, horrible location, but the food is still McDonald’s food so if you love that junk food kinda taste then go for it, I guess.
KL
KB L
Dec 6, 2025
3.0
No napkins or condiments… can’t even get a cup of water.
BM
Brittany McDaniels
Nov 30, 2025
1.0
Just found Brown hair in my fish sandwich meal. Don't waste your money here. These people are not clean. When I called the store, no one answers. I need to be reimbursed.
AA
Alberto
Nov 17, 2025
1.0
The security guard (a female guard) is extremely rude and treats customers with a very unpleasant attitude. It wasn’t just with me; I also saw her treating other customers poorly. I hope management takes action.
La guardia de seguridad es extremadamente grosera y trata a los clientes con una actitud muy desagradable. No fue solo conmigo; también vi cómo trataba mal a otros clientes. Ojalá la gerencia tome medidas.