McDonald's

3.7
708 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
502 Baltimore Annapolis Hwy, Severna Park, MD
21146, United States

Hours

Reviews

3.7
708 reviews
5 stars
275
4 stars
164
3 stars
133
2 stars
45
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, order inaccuracies, and poor communication from staff.

Food Quality

While some customers praised the food as fresh and tasty, others complained about cold items and incorrect orders.

Cleanliness

The restaurant was noted for being clean by many, but there were also reports of unsanitary conditions, particularly in the bathrooms.

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude or unhelpful management.

Parking and Accessibility

Customers appreciated the availability of free parking, though some noted difficulties when navigating with larger vehicles.
  • DM
    Doug Macpherson
    Oct 31, 2025
    5.0
    Giving a shout out for a simple outstanding chocolate milkshake. Always lots of chocolate and the right smoothness. The team here is always friendly and the place is clean.
  • AA
    ADEREMI ADEREMI
    Oct 14, 2025
    5.0
    Enough free parking
  • DS
    Debbie Smith
    Sep 24, 2025
    1.0
    Not sure what's up this morning inside this location! A 13 or 14 year old in front of me was trying to explain that husband breakfast was missing some items and at first they were argumentative with him then finally gave him his pancakes. I was just getting an iced coffee. She handed it to me while looking the other was and gossiping with a coworker. The iced coffee wasn't mixed or stirred. Unacceptable even for a McDonald's!
  • CA
    Chelsea Anguiano
    Aug 30, 2025
    4.0
    The woman at the drive thru was very kind. All I got was fries & a mcflurry (the machine actually worked) & the fries were cold..since there was no line I asked if she minded dropping some new fries for me & she did. Thanks!
  • GH
    Gabriel Huber
    Aug 14, 2025
    3.0
    Bro, it's McDonald's why are you reading a review? The micky dees of your youth dont live here no more. Its now a dystopian nihilistic post-Soviet tech fever dream and I too am now broke because hash browns cost your first born.

Frequently Asked Questions About McDonald's

What are the regular in-store hours for McDonald's at 502 Baltimore Annapolis Hwy?

McDonald's Severna Park location is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and operates 24 hours on Friday and Saturday.

What are the drive-thru hours at this McDonald's?

The drive-thru is open from 5:00 AM to midnight Monday through Thursday, 24 hours on Friday and Saturday, and from 4:00 AM to midnight on Sunday.