McDonald's

3.9
2545 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6228 Baltimore Ave, Riverdale, MD
20737, United States

Hours

Reviews

3.9
2,545 reviews
5 stars
1,199
4 stars
579
3 stars
327
2 stars
148
1 star
292

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, particularly from management, with reports of rudeness and lack of respect towards customers.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Feedback on food quality was mixed, with some customers praising freshness while others reported stale or poorly prepared items.

Staff Friendliness

While some staff members were noted as friendly and helpful, others were described as rude and dismissive, leading to inconsistent customer experiences.

Cleanliness

A few reviews mentioned that the location was clean and well-maintained, contributing positively to the overall experience.
  • DL
    Daniel Lainez
    Nov 10, 2025
    5.0
    The food ALWAYS tastes fresh
  • MT
    mandi Tresente
    Oct 14, 2025
    1.0
    This location is by far the rudest, you are rushed to order and when you ask for something they only say ok and don’t understand. If you don’t know Spanish then don’t bother going there if u have to ask for something.
  • JG
    Jose G
    Oct 12, 2025
    1.0
    Pésima atención por parte de una de las manager y creo que se llama Sandra porque alcancé a leer su nombre. Tiene una actitud muy grosera, trata mal tanto a los clientes como a los empleados. Fui a comprar y su forma de hablar fue muy irrespetuosa. Pregunté su nombre y resulta que es la manager, lo cual me parece increíble. No deberían tener a alguien así representando a McDonald’s. Ojalá revisen el comportamiento del personal, porque deja muy mala imagen al lugar.
  • JS
    Jhon Faber Sanchez
    Oct 10, 2025
    5.0
    Buen lugar
  • MT
    mike thomas
    Sep 27, 2025
    1.0
    Ordered mobile app i check food Ask manager to remake double cheeseburger but he had very bad attitude and refused to remake cheese was not melted and sandwich made sloppy the manager night manager Saturday 9-27-25 at 1:30 am he said he will call police but they took so long to come so I left the restaurant employees are predominantly hispanic that seem prejudice toward black customers smh

Frequently Asked Questions About McDonald's

What are McDonald's Riverdale's regular in-store hours?

McDonald's in Riverdale is open daily from 5:00 AM to midnight.

Is McDonald's in Riverdale open 24 hours for delivery?

Yes, delivery service is available 24 hours a day, seven days a week.