McDonald's

3.3
1047 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10 Rising Sun Town Center, Rising Sun, MD
21911, United States

Hours

Reviews

3.3
1,047 reviews
5 stars
307
4 stars
197
3 stars
225
2 stars
106
1 star
212

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported frequent order mistakes, rude staff, and slow service, particularly during busy hours.

Food Quality

Customers expressed dissatisfaction with food quality, citing cold items, incorrect orders, and poor presentation.

Cleanliness

Several reviews mentioned cleanliness issues, including unpleasant odors and dirty conditions.

Positive Experiences

Despite the negatives, some customers praised specific staff members for excellent service and noted good experiences during less busy times.

Location Challenges

Being the only fast food option in the area, the location faces challenges with complacency and high customer volume.
  • DD
    Dee
    Nov 5, 2025
    2.0
    What to say, its only McDonald's. But wow how many times can you mess up. My order is only right about 30% of the time. When I pre-order i have had to go to the restaurant because they just dont bring it out. Not sure if this is all McDonalds but this one is horrible. Then they try to make it right by giving coupons that are expired. I just dread going here.
  • TT
    Tyler Truslow
    Oct 24, 2025
    1.0
    Theres a reason this place has a 3.3 rating PEOPLE AND FOOD ARE ABSLOUTLY GARBAGE STAY FAR AWAY MANAGER IS TRASHY AND NASTY
  • VD
    Vandal Dragon
    Oct 16, 2025
    1.0
    Asked for no cheese on sandwich, shows no cheese on receipt, shows no cheese on the ticket on sandwich, took out the sandwiches and they both had cheese on them.
  • BK
    Becky Kauffman
    Sep 27, 2025
    5.0
    Giving it a 4 for food *for mcdonalds* (in general McDonald’s food by default is like a 2) Extremely clean location Very trendy furniture , lots of different seating options Very close to a school so beware the after school rush All the employees were super nice
  • RT
    Robin Tilmes
    Sep 15, 2025
    1.0
    It smells absolutely disgusting inside almost like septic it's never been like that before also had a manager refuse to give me a hashbrown that I had paid for the day before but did not receive

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Rising Sun Town Center?

McDonald's in Rising Sun Town Center is open 24 hours every day of the week.

Is drive-through service available at this McDonald's location?

Yes, the drive-through is open 24/7 at this McDonald's location in Rising Sun.