Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 8149C Ritchie Highway in Pasadena, MD. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Many customers reported poor food quality, including undercooked pizzas, lack of toppings, and cold or dried out food.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and issues with order accuracy.
Delivery Problems
Customers frequently experienced delays in delivery, with some orders taking over two hours to arrive.
Management Concerns
Several reviews mentioned issues with management, including unresponsive or rude managers and lack of staffing.
Mixed Experiences
While many reviews were negative, a few customers did report positive experiences with food quality and service.
CH
Cheryl Herron
Dec 30, 2025
5.0
The customer service at this restaurant is seriously top-notch. I had an issue with the DoorDash delivery the restaurant refunded my order and made a special delivery to get it to me. You don’t see many that will service their customers like that.
TL
teddy leisner
Dec 5, 2025
1.0
I ordered a hand tossed the dough tasted and looked like store bought or they used a rolling pin its was not fresh or airy the crust was white and hard on the bottom looked and tasted
Like pie crust the worst pizza ever! It was cold and dried out it was not in the warming case just sitting in the back on counter I had to wait for 10 minutes before they waited on me they they saw me at the counter and just let me stand there waiting and then had the nerve to point out the tip screen on the card reader poor service and a nasty pizza and thats one reason why I don't tip before I have tasted the food. Won't be going there again
DL
Daniel Langer
Nov 7, 2025
1.0
Your delivery will be late. Your carry out won’t be ready on time. The place is disgusting. Do t waste your time
TM
Tricia McClure
Nov 2, 2025
1.0
I didn't know they closed down. Im so sad.
GM
Gaspare Maggio
Oct 6, 2025
1.0
I have not been to Pizza Hut in ages but T-mobile had a Tuesday special for a free personal pizza with an order of $10 or more so I decided to try it. After putting in a $25 order, more than double what was required for the deal, I was told by the young guy at the counter (who at first couldn’t even find my order) that the manager had decided not to honor the deal… WHAT?! So the low level store manager gets to decide if a corporate deal gets honored or not - that’s ridiculous. It’s like me deciding how much I am going to pay for the pizza after it’s made. But Pizza Hut won’t have to worry about it however because I plan to never go back. Don’t entice people to come in and then renege - worse than not offering the deal in the first place.