Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and order mistakes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food preparation errors.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others complained about cold or poorly prepared food.
Cleanliness
Several customers noted cleanliness issues, particularly in the dining area and bathrooms.
Speed of Service
While some customers appreciated fast service, others reported long wait times and delays in receiving their orders.
GF
Grayson Flynn
Nov 9, 2025
1.0
Cannot follow instructions
VR
Vanessa Rossi
Oct 1, 2025
5.0
Just wanted to say thank you from a Door Dasher. The team is always fast, accurate, and friendly.
TK
Tonja Knight
Sep 5, 2025
4.0
Service was fast.
DM
Dawn Mumaw
Sep 3, 2025
1.0
i ordered in the drive they and paid on sept 3 @ 12:40pm, when I got to the window to pick up they did not have my order correct and asked what I ordered. They had a large sprite instead of large fry. The 2 people at the window started speaking spanish to each other then handed me the bag , I said to them my hamburger isn’t even wrapped up, she rolled her eyes and again started speaking in Spanish to the other female.(assuming supervisor) I just kept the food and drove off . this is the second time I visited this location and at the pick up window they are speaking spanish to one another while you are there, seems very disrespectful to speak to another employee in another la gage while your customer is right in front of you.
SF
Sam Freeman
Aug 23, 2025
2.0
&5 meal is six bucks if you get the McDouble. Apparently they’re applying double salt on the burger…..had to pull to the side and wait but yet nothing was really hot??
What are the operating hours of this McDonald's location in Pasadena, MD?
This McDonald's in Pasadena, MD is open 24 hours a day, 7 days a week.
Does this McDonald's offer drive-thru service and what are the hours?
Yes, this McDonald's offers drive-thru service and it is available 24 hours a day, every day of the week.
What delivery options are available at this McDonald's?
Customers can order for delivery with options including same-day, curbside pickup, and no-contact delivery.
How can I order McDonald's food through a mobile app?
You can order using the McDonald's App available on the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
Accepted payment methods include American Express, Apple Pay, Android Pay, Cash, Discover, MasterCard, and Visa.
Is WiFi available at this McDonald's location?
Yes, free WiFi is available for customers at this McDonald's.
Where is this McDonald's located in Pasadena, MD?
It is located at 350 Mountain Rd, Pasadena, MD 21122, USA.
What nearby eateries can I visit before or after dining at McDonald's on Mountain Rd?
Nearby eateries include Bubbakoo's Burritos for Mexican cuisine, Baskin-Robbins for ice cream and desserts, and Dunkin' for coffee and donuts.
Are there nearby services like gyms or salons close to McDonald's on Mountain Rd?
Yes, nearby services include Snap Fitness gym and Creations Hair Salon for beauty needs.
What local conveniences are near McDonald's on Mountain Rd that I might find helpful?
Near to McDonald's you can find Food Lion supermarket for groceries, Dollar Tree for discount shopping, and Lighthouse Carwash for car cleaning services.