Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
778 reviews
5 stars
291
4 stars
165
3 stars
143
2 stars
55
1 star
124
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and unprofessional behavior from staff.
Food Quality
Many reviews mentioned cold or undercooked food, with some customers experiencing food safety concerns.
Cleanliness
Several customers noted unsanitary conditions in the dining area and bathrooms.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and quick service during certain visits.
- BBBrandon BakerDec 27, 20251.0I don't know what's wrong with this location, the morning time is great, the afternoon is ok I guess,THE EVENING forget it,they always get the order wrong.
- SPSean PaulDec 11, 20251.0I swear the review from yesterday claiming that this place never gives food on time or is able to serve you at the window is spot on. They are without a doubt the slowest location in the area, who ever runs this location needs to look at other spots and figure out what they are doing wrong. Save your time and go to other locations
- CRCassie RemmeyDec 10, 20251.0Im not really sure whats with the absolute terrible service. Ive never once came to this McDonalds and ordered my food and received it right away. Im always pulled to a parking spot or the 3rd window. They arent busier than any other McDonald’s ive been too. This occasion i came and the drive thru was full i couldnt reach the speaker to order yet and employee on the other end of the speaker was constantly speaking and when i said i couldn’t get to the speaker yet he huffed. Then had an attitude when i was ordering. I understand being busy but i think they need to focus on their customer service and not there driver thru times. Plus my food is ALWAYS cold when i get moved to a spot or forward.
- TCTim CARTERDec 3, 20251.0Absolutely a nightmare ordering food from here. AVOID.
- GFGrayson FlynnNov 9, 20251.0Cannot follow instructions
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location in Pasadena, MD?
This McDonald's in Pasadena, MD is open 24 hours a day, 7 days a week.
Does this McDonald's offer drive-thru service and what are the hours?
Yes, this McDonald's offers drive-thru service and it is available 24 hours a day, every day of the week.
What delivery options are available at this McDonald's?
Customers can order for delivery with options including same-day, curbside pickup, and no-contact delivery.
How can I order McDonald's food through a mobile app?
You can order using the McDonald's App available on the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
Accepted payment methods include American Express, Apple Pay, Android Pay, Cash, Discover, MasterCard, and Visa.
Is WiFi available at this McDonald's location?
Yes, free WiFi is available for customers at this McDonald's.
Where is this McDonald's located in Pasadena, MD?
It is located at 350 Mountain Rd, Pasadena, MD 21122, USA.
What nearby eateries can I visit before or after dining at McDonald's on Mountain Rd?
Nearby eateries include Bubbakoo's Burritos for Mexican cuisine, Baskin-Robbins for ice cream and desserts, and Dunkin' for coffee and donuts.
Are there nearby services like gyms or salons close to McDonald's on Mountain Rd?
Yes, nearby services include Snap Fitness gym and Creations Hair Salon for beauty needs.
What local conveniences are near McDonald's on Mountain Rd that I might find helpful?
Near to McDonald's you can find Food Lion supermarket for groceries, Dollar Tree for discount shopping, and Lighthouse Carwash for car cleaning services.