McDonald's

3.6
772 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
356B Mountain Rd, Pasadena, MD
21122, United States

Hours

Reviews

3.6
772 reviews
5 stars
290
4 stars
164
3 stars
143
2 stars
55
1 star
120

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and order mistakes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food preparation errors.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others complained about cold or poorly prepared food.

Cleanliness

Several customers noted cleanliness issues, particularly in the dining area and bathrooms.

Speed of Service

While some customers appreciated fast service, others reported long wait times and delays in receiving their orders.
  • GF
    Grayson Flynn
    Nov 9, 2025
    1.0
    Cannot follow instructions
  • VR
    Vanessa Rossi
    Oct 1, 2025
    5.0
    Just wanted to say thank you from a Door Dasher. The team is always fast, accurate, and friendly.
  • TK
    Tonja Knight
    Sep 5, 2025
    4.0
    Service was fast.
  • DM
    Dawn Mumaw
    Sep 3, 2025
    1.0
    i ordered in the drive they and paid on sept 3 @ 12:40pm, when I got to the window to pick up they did not have my order correct and asked what I ordered. They had a large sprite instead of large fry. The 2 people at the window started speaking spanish to each other then handed me the bag , I said to them my hamburger isn’t even wrapped up, she rolled her eyes and again started speaking in Spanish to the other female.(assuming supervisor) I just kept the food and drove off . this is the second time I visited this location and at the pick up window they are speaking spanish to one another while you are there, seems very disrespectful to speak to another employee in another la gage while your customer is right in front of you.
  • SF
    Sam Freeman
    Aug 23, 2025
    2.0
    &5 meal is six bucks if you get the McDouble. Apparently they’re applying double salt on the burger…..had to pull to the side and wait but yet nothing was really hot??

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location in Pasadena, MD?

This McDonald's in Pasadena, MD is open 24 hours a day, 7 days a week.

Does this McDonald's offer drive-thru service and what are the hours?

Yes, this McDonald's offers drive-thru service and it is available 24 hours a day, every day of the week.