Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and disrespectful behavior from employees.
Order Accuracy
A significant number of reviews mentioned frequent issues with incorrect orders, missing items, and overall inconsistency in fulfilling requests.
Food Quality
Customers expressed dissatisfaction with food quality, citing cold or burnt items, undercooked meals, and stale products.
Cleanliness
Some reviews noted that the restaurant was clean and well-maintained, although this was not universally reported.
Drive-Thru Experience
Many customers experienced long wait times and issues with the drive-thru service, including being asked to pull forward without receiving their orders.
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Nicholas Terebuch
Jan 1, 2026
2.0
Place and food is okay and employees are nice but doesn’t really qualify as “fast food” if I have to end up waiting in a parking spot every time I order in the drive thru.
TT
Traveler
Dec 23, 2025
1.0
Drive through employee on the phone.
DC
Darwin C
Dec 18, 2025
1.0
Fui a recoger un pedido de DoorDash y el encargado de turno fue muy grosero. Le dije que estaba allí por un pedido a nombre de una persona específica, y me entregó dos bolsas de mala gana, diciendo que eran esas. Le expliqué que no era el pedido correcto porque el número de pedido era diferente al que yo tenía, pero me ignoró. Llegué a la dirección del cliente y me dijeron que no era su pedido. Tuve que regresar a la tienda con las dos bolsas que me había dado el encargado. El trato hacia los repartidores fue pésimo. No recomiendo este lugar.
FV
Franklin Vasquez
Dec 2, 2025
1.0
Got back from starting my car, wasting my gas after a hectic day with kids to grab a bite for my wife and i. Something simple and open at this time. I order food, am told to wait and feeling thankful thinking, "great -fresh food". -Nope, everything was nasty. My $5 meal, nuggets were toast(literally), SANDWICH flooded with mayo, fries nice and chewy and the best part of all, the one person i convince to give them one more chance, my wife, gets the nastiest quarterpounder you could have served!!! IF YOU DON'T LIKE YOUR JOB, THEN QUIT!!! I'M HERE TRYING TO SOLVE A PROBLEM AT HOME NOT KNOWING I'VE JUST WASTED MY HARD EARNED MONEY TO JUST THROW IT AWAY(LITERALLY)!!! If you don't see a problem with that, you found your answer!!! Check your staff by shift, it's Dec 1st now Dec 2nd because clock struck midnight, but Dec 1st 1130pm. Check who is on this shift and have a little talk with them ABOUT TREATING CUSTOMERS FOOD WHO PAY REAL MONEY TO BE SERVED QUALITY!!! LOOK AT WHERE YOUR STORE SITS, WE DON'T REPRESENT THIS TRASH!!! GET THEM OUT OF THERE!!! Leaving on a positive note, thank you for serving us one last time
BD
Brittany DiMartino
Nov 16, 2025
4.0
This McDonald's stepped up their game. Quick service, clean and convenient kiosk if that's your thing! Only downfall is there seems to be some language barriers and when they go on break, they're sitting next to us, speaking in Spanish very loud so it makes it a little odd when you're trying to eat.