Five Guys

4.2
404 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3333 Olney Sandy Springs Road in Olney is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
3333 Olney Sandy Springs Road, Olney, MD
20832, United States

Hours

Reviews

4.2
404 reviews
5 stars
222
4 stars
101
3 stars
35
2 stars
16
1 star
30

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; while many praised the burgers and fries, several customers reported issues with undercooked or poorly prepared items.

Service Experience

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor communication.

Pricing Concerns

Many customers expressed dissatisfaction with the high prices, feeling that the cost did not justify the quality of food received.

Cleanliness and Atmosphere

The restaurant was generally noted as clean and inviting, with some customers appreciating the outdoor seating.

Order Accuracy

Several reviews highlighted issues with order accuracy, including missing items and incorrect modifications.
  • JL
    Jordan L
    Nov 16, 2025
    1.0
    There are probably dozens of biodegradable straws this location could order (and be compliant with whatever county rule) to replace the garbage paper straw they use yet they choose not to because either a) they genuinely couldn’t care less about the customer experience or b) they’d rather save a fraction of a penny per unit. Not one person in the world enjoys drinking a milkshake with one of those straws. I’ll skip out on this location.
  • SH
    Sarah Haller
    Oct 12, 2025
    5.0
    We had a delightful trime at this location. Clean, good food and friendly service.🪻
  • CD
    Charles Davis
    Aug 19, 2025
    5.0
    I got the classic combo deal, which is a little burger, little fries, and drink for $13, which is pretty good considering the quality of 5 guys and the usual prices. I’m pretty sure this is only available at specific locations. I got my burger with cheese, grilled onions, and mayo. I also ordered my fries with Cajun seasoning. I love how this place has the Coke machine with all the different flavors of everything. I tried tropical Coke and vanilla root beer. My food was ready pretty quickly. My burger was very good. The flavor of the meat from 5 guys is elite. My burger had 2 paddies, which was a nice surprise since I thought the little burger only came with one paddy. This might have been a mistake. My fries were really good but they seemed a little under seasoned. The malt vinegar they have is very good with the fries. Definitely recommend this place
  • RS
    Ruth Siegel
    Aug 16, 2025
    1.0
    Done with Five Guys! My burger was drier than week old kibble and was completely tasteless and chokable. Same problem with Kensington store. Did not want to have order remade into same choke fest food. This food is not inexpensive. The cook was in training and was being corrected by guy at register. Am mad as hell!
  • JB
    Joel Baker
    Jul 5, 2025
    5.0
    Out and about on a beautiful 4th of July. Decided to stop for Five Guys' deservedly famous delish burgers and fries. Although it was a holiday, the service was friendly and quick and the food was warm and tasty as always. Great outdoor area with sturdy umbrellas to keep you out of the sun!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.