Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff often being rude or unhelpful.
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items.
Wait Times
Customers consistently complained about long wait times, both in the drive-thru and for in-store orders.
Food Quality
Feedback on food quality was mixed, with some customers receiving fresh food while others reported cold or poorly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the bathrooms.
AA
adrian austin
Nov 13, 2025
1.0
Not at all
JN
Joel Naff
Nov 12, 2025
1.0
TURN BACK!!! This place is absolutely abysmal even for McDonald's standards. I've been coming here once a week for 4 months and this is the final straw. I've never had a normal experience here. I'm always told to park when I only ever order ond sandwich and fry. Today, I ordered 2 sandwiches (that's a big deal for this location), told to park on the side for 5 more mins. Meanwhile there are numerous cars coming and going through the drive-through. When the food arrives, I mistakenly dont check it like I always do, and once I get home from work and ready to eat, I take a bite and look down at the bloodiest red burger I've ever seen served. Immediately cut the other burger open and while it wasn't completely un cooked, it was pink all over the inside. Was told to come back for a full refund by the manager, she tries to refund me for only one of the sandwiches despite bringing both back to the store. This place has NEVER gotten me through without some type of hiccup or being put on the backburner to keep the drive-through clock low. Absolutely abysmal and yall have lost me for good. Please don't waste your time or money here.
DJ
Dave John
Nov 1, 2025
1.0
This McDonald’s does not prioritize customer service. They just want their hourly wage nothing more. The delivery truck blocks the exit of the McDonald’s and the workers think I don’t how to properly exit the parking lot. Two of the three employees outside had verbally tried to force me to go to the only exit as if I did not know that was the only exit. Their response to me and the situation was unnecessary and unwelcoming to the establishment. Furthermore I generally only come to this location to feed Bill the local homeless man. If this attitude of the establishment continues, I will take my business else where. But that doesn’t matter to you because even since your renovations, your establishment has only gotten worst. I know for a fact you do not listen to customer service.
Thank you for reading. I hope some action is taken sincerely.
OC
Ostine Chen
Oct 21, 2025
4.0
It was alright, the $5 meal is very worth it for it’s buck.
BH
Bayleigh Hoffman
Oct 8, 2025
2.0
Consistently trash. Bad food. Old food. Orders wrong. Workers are nice but come on. You’ll wait forever in the drive thru. Worth driving a couple more minutes to a different location.
What are the hours of operation for McDonald's at 7927 Belair Rd, Nottingham, MD?
This McDonald's location is open 24 hours a day, 7 days a week, including delivery and drive-thru services.
Does this McDonald's offer drive-thru service?
Yes, this McDonald's has a drive-thru service available 24/7.
Can I order delivery from this McDonald's? If so, what are the options?
Yes, you can order delivery with options including curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app available for ordering from McDonald's?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store.
Where can I find McDonald's full menu online?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What services does this McDonald's location offer?
This location offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi service.
Which nearby restaurants can I visit before or after dining at McDonald's?
Nearby restaurants include Mount Everest Restaurant (Indian and Himalayan Nepalese cuisine), SNOWFOX, Rock & Toss Crab House, and Nothing Bundt Cakes for desserts.
Are there nearby stores where I can shop before or after visiting McDonald's?
Nearby shopping options include Sherwin-Williams Paint Store, Spirit Halloween costume store, Pet Supplies Plus, Salvo Auto Parts, and Fullerton Plaza shopping center.
What nearby facilities offer services that complement a visit to McDonald's?
Facilities like LA Fitness gym, Fullerton Dental Care, Dream Nails & Spa, and Western Union money transfer services are nearby for your convenience.