Customers consistently praised the food for its authentic flavors, particularly the jerk chicken, which many described as the best in the area.
Customer Service
Feedback indicates a significant issue with customer service, with many reviews highlighting rudeness and disorganization among staff.
Wait Times
Several customers reported long wait times for their orders, often exceeding the estimated pickup times, leading to frustration.
Atmosphere
The establishment is described as a small takeout spot with a cozy vibe, but some customers noted cleanliness issues and a lack of seating.
EM
Eryk Morgan
Jan 3, 2026
4.0
I thought the customer service was not so good. I went there the other day for a jerk chicken sandwich. I approached the counter and the woman just looked at me and said "go ahead". No smile, no hello, no pleasantries at all. It's gonna be a while, if I ever go back. The food is good but don't expect friendliness.
BJ
Big J
Dec 31, 2025
2.0
We’ve been here a few times it’s usually a hit or miss
My wife and I literally travel an hour to get here
She’s from NYC half Trinidadian so she loves her rice as peas as do I too!
This time I came in ordered my food about 30 mins out arrived still wasn’t ready.. no problem.
Finally after another 25 mins or so the food was ready.
Okay… Get home open the dish and see that I was given more “bones” than chicken! Not much jerk either.
Forget the customer service we just want the jerk chicken..
DG
Dionne Gonzalez
Dec 28, 2025
3.0
I placed an online order on 12/28 and was told it would be ready by 4:18. I arrived at 4:18 and made my way to the counter where she informed me that they didn’t have any festivals and that she told me over the phone?? I let her know that I did not speak to her or anyone else on the phone, so she must have me confused with someone else. She refunded me for the festivals and said give them 5 minutes for the large dark meat plate. Waited, and waited saw people come in after me and order and leave with their food. While I sat there and waited. At 4:48 I said I must be going crazy because why am I still here, I walked up to the counter again, only to be told my food still wasn’t ready but was coming out shortly. Within 2 minutes the lady came out the back with the food. An hour for jerk chicken is crazy. The customer service was subpar but the food was okay. If you go just show up 25 minutes after the estimated ready time because they are not organized whatsoever.
TT
Tom Tom
Dec 23, 2025
5.0
Both times I had there Food amazing very good taste. And the people are great as well .. I'm ready to try some other foods out as well .. Thank you!!!!
CB
Charles Brandon
Dec 20, 2025
5.0
I arrived around 4:35pm on Saturday, December 20th to a short line of customers waiting to be served. I waited about 7 minutes to before reaching the cashier. I ordered online. Expected ready time was 4:29. After speaking with the cashier I was told give us a few minutes it’s coming up. I must have waited about another 3 minutes before receiving my order. The music was amazing and helped to enjoy the wait. The food was delicious. I ordered large dark meat chicken.
Just Jerk operates from 11:00 AM to 7:15 PM Monday through Thursday, extends to 8:15 PM on Fridays, and from 11:30 AM to 8:15 PM on Saturdays. It is closed on Sundays.
Does Just Jerk offer delivery and in-store pickup services?
Yes, Just Jerk offers both in-store pickup and delivery services for customer convenience.
Where is Just Jerk located?
Just Jerk is located at 9005 Lanham Severn Rd, Lanham, MD 20706, USA.
What type of cuisine is served at Just Jerk?
Just Jerk serves Jamaican cuisine and is categorized as a Jamaican Restaurant and general restaurant.
What is the price range for meals at Just Jerk?
Just Jerk has a price range categorized as 'TWO', indicating moderately priced meals.
What days is Just Jerk closed?
Just Jerk is closed on Sundays.
How can I order from Just Jerk online?
You can order from Just Jerk online by visiting their menu and ordering page at https://justjerklanham.com/menu.
Are there any nearby hotels where guests can stay when visiting Just Jerk?
Yes, nearby hotels include Red Roof Inn Washington, DC - Lanham and Days Inn, which offer convenient lodging options close to Just Jerk.
Is there a nearby convenience or grocery store near Just Jerk?
Yes, Krootown is a nearby convenience store and grocery store where customers can shop before or after dining at Just Jerk.
What other restaurants are located near Just Jerk?
Nearby restaurants include Red Ginger Halal Chinese, Al-Madina Restaurant, De BBQ 2Night, and Krispy Krunchy Chicken, offering a variety of dining options in the area.