McDonald's

Reviews

• KT

  Kameron Travis

  Nov 9, 2025
  1.0
  I’m writing to report ongoing issues at the McDonald’s on Arundel Mills Blvd. The nighttime staff consistently provides poor service — long wait times, cold food, and unprofessional behavior. The manager in particular is the worst example of leadership I’ve seen at this location, displaying rude and dismissive behavior toward customers. Instead of ensuring orders are correct and guests are treated with respect, staff seem more focused on rushing people through the line. This experience reflects poorly on the McDonald’s brand and should be addressed promptly
• DE

  Dennia Elliott

  Nov 9, 2025
  2.0
  This place is the worst .. been there several times none of the cashiers speak English..,
• MH

  Mrs. Harris

  Nov 9, 2025
  1.0
  , I placed a mobile order through the McDonald’s app for pickup at the Arundel Mills Blvd McDonald’s location. Upon arrival at the drive-thru, I provided my mobile order number to the employee on duty. However, the manager (Henry) stated that he could not see my order in the system and refused to assist me further. To resolve the issue, I immediately contacted McDonald’s corporate mobile app support by phone. The corporate representative confirmed that my order had been successfully updated in their system and requested to speak directly with the on-site manager to verify the update. When I informed the manager (Henry) that corporate support was on the phone to assist, he became rude, dismissive, and unprofessional. He stated, “I don’t have time for this,” and refused to speak with the corporate representative or check the system again, even though corporate had confirmed the order was valid. Despite me showing proof of payment and receipts through the McDonald’s app, Henry continued to refuse assistance, saying he “wasn’t going to help” and that he was “done with it.” I remained calm and stated that I would wait in line until the issue was resolved and my food was prepared. Rather than addressing the issue or verifying my order, Henry called the police and instructed staff to take other orders around my vehicle, deliberately ignoring me and refusing service. This was a humiliating, unprofessional, and unnecessary escalation, especially when I had clear proof of payment and corporate assistance on the line.
• QB

  Queen Bee

  Nov 7, 2025
  1.0
  This is my second time getting breakfast here and I go through drive-thru and when I get to work to eat my muffins are always burnt but yet my cheese is hardly melted. I try calling the store to talk to manager and no one answers the phone.
• PS

  Paul Schofield

  Nov 3, 2025
  3.0
  You're not going to get the best, it's macdonald's

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