Numerous customers reported extremely poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews mentioned cold, stale, or poorly prepared food, with some customers expressing dissatisfaction with the overall quality.
Cleanliness
Several customers noted that the restaurant and bathrooms were dirty, contributing to a negative dining experience.
Management Issues
Feedback indicated significant problems with management, including unprofessional behavior and lack of oversight.
Drive-Thru Experience
The drive-thru service was frequently criticized for being slow and inefficient, with many customers leaving without their orders.
SD
Scott DeVore
Nov 2, 2025
1.0
terrible drive thru burgers are burnt or cold every time but if you go inside for some reason its better will not waste my money here again bk right up the street with two fers
SH
Stephen Hoffman
Oct 16, 2025
1.0
I visited at 5:15 on 10/16 and the staff completely ignored everyone in line for 20 minutes. They were right there putting food together for people in the drive through but ignored the line completely the whole time I was there. The one young man wasn’t even acting like he was concerned or in a hurry. I asked to see the manager but was told by the cook the young man who was ignoring us was the manager. I told him it was unacceptable how he was acting and left after taking his picture. The man in red was the manager. I left without ordering after over 20 minutes. The two older women in front of me had been there longer and still weren’t helped.
MS
Meaghan S
Oct 7, 2025
2.0
Called to ask a simple question literally got hung up on called back again nothing but a bunch of teenagers laughing pass you’re better off with Taco Bell✌️
EG
Elizabeth Giustina
Sep 20, 2025
4.0
It's Wendy's!
GC
gxg cole
Sep 19, 2025
1.0
The food was super dey snd crunchy js got doordash from them and it was nasty i js recommended going to McDonald’s
Frequently Asked Questions About Wendy's - Closed Temporarily
Is Hampstead Wendy's still open?
Our apologies, this particular location is temporarily closed. Please check back soon for more updates.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Hampstead, MD?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Hampstead, MD into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call or text.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (410) 374-1638.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
What are the drive-thru hours for Wendy's in Hampstead, MD?
The drive-thru at Wendy's in Hampstead is open daily from 6:30 AM to midnight.
Does Wendy's in Hampstead serve breakfast?
Yes, this location serves breakfast with options including breakfast combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout near Hampstead?
Yes, Wendy's offers delivery and takeout. You can order via the Wendy's app or website by entering your delivery address.
How can I contact the Wendy's location in Hampstead for questions or feedback?
You can call the restaurant directly at (410) 374-1638 or reach Customer Care via their Contact page or phone (888-624-8140).
Where can I find Wendy's menu and pricing for the Hampstead location?
Menu and pricing are available online at order.wendys.com or through the Wendy's mobile app by selecting this location.
What payment options are accepted at this Wendy's location?
Wendy's in Hampstead accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru available at Wendy's in Hampstead?
Yes, this Wendy's location has a drive-thru service available.
What other fast food restaurants are nearby Wendy's in Hampstead?
Nearby, you can find McDonald's and Pizza Hut if you're looking for more fast food options.
Are there medical facilities near Wendy's in Hampstead for emergency or health needs?
Yes, Carroll Medical Group and Labcorp are close by if you need medical or lab testing services.
What nearby landmarks or services could be useful when visiting Wendy's in Hampstead?
Besides dining options, nearby services include the United States Postal Service for mail and Farmers & Merchants Bank for financial services.