McDonald's

3.4
1299 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
316 E Washington St, Hagerstown, MD
21740, United States

Hours

Reviews

3.4
1,299 reviews
5 stars
415
4 stars
261
3 stars
266
2 stars
126
1 star
231

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff, slow service, and issues with order accuracy.

Cleanliness

The restaurant and bathrooms were often described as dirty and unsanitary.

Food Quality

Many customers experienced problems with food quality, including undercooked items and incorrect orders.

Atmosphere

The location was noted for having a rough environment, with reports of homeless individuals and a general feeling of discomfort.

Customer Experience

Overall, many customers expressed disappointment and frustration with their experiences, indicating a lack of improvement over time.
  • JH
    John H
    5 days ago
    3.0
    This place has been around for years and it is often considered a dive but when it's late at night this is the one of the few options that you have so it has that going for it and as far as the other people what do they expect it's McDonald's not red lobster
  • KS
    Kevin Snider
    Jan 3, 2026
    5.0
    Good food fast service
  • TT
    Toya Selfridge (Toya)
    Dec 31, 2025
    1.0
    Horrible service the employees don’t acknowledge you and ignore you for 15 plus minutes would recommend going to a different McDonald especially if dining in or taking out
  • GJ
    George Johnson
    Dec 28, 2025
    5.0
    Wow, this is getting monotonous used it as a reference point on the map for distance to an area for something for sale. Most McDonald's are pretty decent. Their price is a little high, but mcdonald's french has the b bomb, on to the next one.
  • LC
    Lily Coe
    Dec 24, 2025
    5.0
    So good love the nuggets and the bbq sauce 😋🤤

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 316 E Washington St, Hagerstown, MD?

McDonald's is open daily from 5:00 AM to 11:00 PM.

During what hours is the McDonald's drive-thru available?

The drive-thru is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and until 1:00 AM Thursday through Saturday.