Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,287 reviews
5 stars
408
4 stars
261
3 stars
263
2 stars
126
1 star
229
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
The establishment was frequently described as dirty, with complaints about unsanitary bathrooms and trash on the floor.
Food Quality
Several reviews mentioned food quality issues, including cold meals, incorrect orders, and even food poisoning.
Atmosphere
The location was noted for having a rough atmosphere, with reports of homeless individuals and safety concerns.
Inconsistent Experience
Customers experienced a wide range of service quality, with some praising the food and staff while others reported frequent mistakes and dissatisfaction.
- SCSofia Santa CruzNov 4, 20251.0Horrible
- THTanvir al hadiOct 29, 20251.0Horrible service!!
- DDDukeOct 28, 20253.0This McDonald is in a rough area always homeless people trying to get money and I’m not oppose to helping people out but instead of giving money I’ll ask what kind of food they want and they get smart and say no I need the money that’s what gets me upset or when I send my girlfriend and son and they get bombarded by multiple people and at night it worst she scared to even go and McDonald doesn’t care and the staff there some good but mostly bad like other night they messed up are order and my girlfriend called the manager who we spoke to first he answered with yo what’s up and then said it wasn’t this McDonald and then when I said we need are food replaced he said o he’ll no and hung up when we called back multiple times he kept answering and left phone off hook and wouldn’t say nothing then when she went back the other manager knew he messed are order replace it and when she said what happened he knew who it was and the guy would not come out from back.. it just seems like everything with this McDonalds has went down hill if u don’t want to treat consumers right and respectful then don’t work in a customer job
- MGMacy GreenSep 14, 20251.0Bathroom was dirty and The floor was dirty like no one’s gonna pick it up. The atmosphere was just disgusting.
- SSsara sechlerSep 5, 20251.0I just placed an order off DoorDash. Fries were missing nuggets received less than ordered and didn’t get any of Add ons I paid additional money for. Tried to call the store they claimed they couldn’t hear me and now this number is disabled . Very disappointing do not recommend
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 316 E Washington St, Hagerstown, MD?
McDonald's is open daily from 5:00 AM to 11:00 PM.
During what hours is the McDonald's drive-thru available?
The drive-thru is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and until 1:00 AM Thursday through Saturday.
Can I order McDonald's for delivery, and what are the delivery hours?
Yes, delivery is available daily from 5:30 AM to 11:30 PM Monday through Thursday and Sunday, and until 12:30 AM Friday and Saturday.
What types of payment does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does McDonald's offer at this location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
How can I order McDonald's easily using a mobile app?
You can order via the McDonald's App available on iOS and Android as well as through their online ordering link.
Where is McDonald's located in Hagerstown, MD?
It is located at 316 E Washington St, Hagerstown, MD 21740, USA.
What nearby places can I visit before or after dining at McDonald's?
Nearby you can find CVS Pharmacy, Sheetz gas station, and the UPS Access Point location, which are convenient for errands before or after your meal.
Are there other fast food restaurants close to this McDonald's location?
Yes, there is another McDonald's and a KFC nearby, offering more fast food options close by.
What local services are around McDonald's that might be useful for customers?
Nearby services include Enterprise Rent-A-Car for vehicle rentals, Advance Auto Parts for automotive needs, and pharmacies like Express Pharmacy for health essentials.