Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude staff, slow service, and issues with order accuracy.
Cleanliness
The restaurant and bathrooms were often described as dirty and unsanitary.
Food Quality
Many customers experienced problems with food quality, including undercooked items and incorrect orders.
Atmosphere
The location was noted for having a rough environment, with reports of homeless individuals and a general feeling of discomfort.
Customer Experience
Overall, many customers expressed disappointment and frustration with their experiences, indicating a lack of improvement over time.
JH
John H
5 days ago
3.0
This place has been around for years and it is often considered a dive but when it's late at night this is the one of the few options that you have so it has that going for it and as far as the other people what do they expect it's McDonald's not red lobster
KS
Kevin Snider
Jan 3, 2026
5.0
Good food fast service
TT
Toya Selfridge (Toya)
Dec 31, 2025
1.0
Horrible service the employees don’t acknowledge you and ignore you for 15 plus minutes would recommend going to a different McDonald especially if dining in or taking out
GJ
George Johnson
Dec 28, 2025
5.0
Wow, this is getting monotonous used it as a reference point on the map for distance to an area for something for sale. Most McDonald's are pretty decent. Their price is a little high, but mcdonald's french has the b bomb, on to the next one.
What are the regular operating hours for McDonald's at 316 E Washington St, Hagerstown, MD?
McDonald's is open daily from 5:00 AM to 11:00 PM.
During what hours is the McDonald's drive-thru available?
The drive-thru is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and until 1:00 AM Thursday through Saturday.
Can I order McDonald's for delivery, and what are the delivery hours?
Yes, delivery is available daily from 5:30 AM to 11:30 PM Monday through Thursday and Sunday, and until 12:30 AM Friday and Saturday.
What types of payment does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does McDonald's offer at this location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
How can I order McDonald's easily using a mobile app?
You can order via the McDonald's App available on iOS and Android as well as through their online ordering link.
Where is McDonald's located in Hagerstown, MD?
It is located at 316 E Washington St, Hagerstown, MD 21740, USA.
What nearby places can I visit before or after dining at McDonald's?
Nearby you can find CVS Pharmacy, Sheetz gas station, and the UPS Access Point location, which are convenient for errands before or after your meal.
Are there other fast food restaurants close to this McDonald's location?
Yes, there is another McDonald's and a KFC nearby, offering more fast food options close by.
What local services are around McDonald's that might be useful for customers?
Nearby services include Enterprise Rent-A-Car for vehicle rentals, Advance Auto Parts for automotive needs, and pharmacies like Express Pharmacy for health essentials.