Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,548 reviews
5 stars
541
4 stars
331
3 stars
297
2 stars
144
1 star
235
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.
Order Accuracy
A significant number of reviews mentioned incorrect orders, leading to frustration among customers.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh items while others received cold or poorly prepared food.
Cleanliness
The cleanliness of the restaurant received positive remarks, although some reviews noted issues with the bathrooms and dining area.
- MWMajezty Worthy6 days ago5.0the mcdonald’s is usually clean and kept up. the workers are always working very hard to get the food to you in a timely manner. i go there frequently so i’ve gotten to know some of the workers. i was able to meet the manager, korin. she is such a sweetheart and always greets me with a “hey honey, what can i get you?” she is always there working her hardest and making sure everything is running smoothly. she obviously knows what she’s doing and knows all the ropes. even when it’s been a hard day, she always has a smile on her face. keep up the good work!
- DWDeb WiersmaJan 1, 20263.0Fries were old & cold. Burger not cooked thoroughly and service was lousy.
- CJCarol Johnson-FordDec 31, 20254.0Very clean and modern. Easy stop off of rt81 on my travels.
- JBJesse BarronDec 24, 20255.0The best McDonald’s location in or around Hagerstown. Most of the area stores feel lacking but the crew at this location are always on the ball and the food is usually always fresh and good.
- EMEvelyn MartinezDec 21, 20251.0They get my order wrong half of the time. It’s such a big inconvenience when I’m on my way to work and have to drive back for them to fix it.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 18411 Maugans Ave, Hagerstown?
McDonald's at 18411 Maugans Ave, Hagerstown is open 24 hours every day of the week.
Does this McDonald's location offer delivery services?
Yes, McDonald's offers delivery services 24/7, including curbside pickup, same day delivery, and no contact delivery.
Is there a drive-through available at this McDonald's?
Yes, this McDonald's location has a drive-through open 24 hours daily.
What payment options are accepted at this McDonald's location?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's food through a mobile app?
Yes, you can order through the McDonald's app available on the Apple App Store and Google Play Store.
Where can I find the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What are some nearby fast food options to McDonald's on Maugans Ave?
Nearby fast food options include Domino's Pizza, Taco Bell, Subway, and The Pollo Zone, providing a variety of cuisines within close proximity.
Are there gas stations near this McDonald's for convenience?
Yes, nearby gas stations include bp America, BP, Shell, Texaco, and ROCS Convenience Store, making refueling convenient during your visit.
What medical facilities are close to McDonald's on Maugans Ave?
Meritus Primary Care, Meritus Medical Plaza, and Meritus Urgent Care are nearby health centers for medical needs before or after your meal.
Does this McDonald's location offer WiFi and mobile ordering services?
Yes, this McDonald's provides WiFi, mobile ordering, mobile offers, and McDelivery services to enhance your experience.