Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,612 reviews
5 stars
450
4 stars
311
3 stars
322
2 stars
157
1 star
372
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty dining areas and unpleasant odors.
Management Issues
The management, particularly a manager named Melissa, received negative feedback for being unprofessional and disrespectful.
Food Quality
While some customers enjoyed the food, there were consistent complaints about incorrect orders and food quality, including cold or poorly prepared items.
Staffing Problems
Many reviews indicated that the location is understaffed, leading to slow service and customer frustration.
- NBNathan Barnard3 days ago1.0I don’t like eating fast food and much prefer other ways. But when I need something fast I expect it to be ready. I have ordered on the app ahead of time (knowing this one is slow) and have waited another 30 minutes for my food. Do not go here. They do not respect your time or you. The amount of times I have stood by the counter to be ignored is astounding. I really do not understand why the owner of the store just gut it out and hire competent people that actually work. It blows my mind how much more money they’d make if they also applied themselves. But that’s the trickle down effect 🤷🏻♂️
- BSBrian SmithNov 12, 20253.0Always check your bag. Taste your drink before leaving the drive thru window. That goes for all drive thru's.
- BBbfarrisNov 11, 20253.0Usually fast service and they tend to get orders correct. Not bad for a McDonald's. Especially considering the area it is in.
- LHLauren HastingsOct 31, 20253.0Twice ive gone to this mcd and ordered for the monopoly peices and Did NOT get them
- TMTony MattinglyOct 11, 20251.0Grubhub order took for ever resulting in canceled orders. As a driver we don’t appreciate it. You guys need more employees. Worst McDonald’s in Hagerstown This happens when you cut staff from the schedule. Stop cutting your help, you need it.
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 17601 Garland Groh Blvd in Hagerstown?
McDonald's is open daily from 5:00 AM to 12:00 AM (midnight).
What are the delivery hours for this McDonald's location?
Delivery service is available every day from 6:00 AM to 10:45 PM.
Does this McDonald's have a drive-thru, and what are its hours?
Yes, the drive-thru is open daily from 5:00 AM to midnight.
What online options are available for ordering from McDonald's?
Customers can order via the McDonald's App available on iOS and Android, or through the online ordering link at https://mcdonalds.order.online/business/-5579.
What payment methods does McDonald's accept at this location?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What pickup and delivery services are offered at this McDonald's?
Services include curbside pickup, delivery, same day delivery, and no-contact delivery.
Are there any nearby shopping centers close to McDonald's at Garland Groh Blvd?
Yes, the Hagerstown Shopping Center featuring stores like GameStop is nearby, providing shopping options before or after your meal.
What beauty and salon services are near McDonald's?
Nearby beauty and spa services include MiMi Nails, Professional Nails, Reflections Salon By Kyla Hunt, and Kellen's Kaleidoscope for your convenience.
Are there any notable restaurants near this McDonald's location?
Yes, Asian and Chinese dining options like No 1 Garden and Number 1 Chinese Restaurant are close by for diverse meal choices.
What amenities or attractions are near McDonald's that customers might enjoy?
Hager's Crossing is a nearby landmark and park where customers can relax or socialize before or after visiting McDonald's.