Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,624 reviews
5 stars
454
4 stars
312
3 stars
321
2 stars
157
1 star
380
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty dining areas and unpleasant odors.
Management Issues
The management, particularly a manager named Melissa, received negative feedback for being unprofessional and disrespectful.
Food Quality
While some customers enjoyed the food, many noted issues with incorrect orders and food quality, such as cold or poorly prepared items.
Staffing Problems
Customers frequently mentioned understaffing as a reason for slow service and poor customer experience.
- JDJonathan Diaz2 days ago1.0Supposed to be open at 5 am it’s 5:30 am and no workers here only the manager ! Just fire everyone ! By 5 you should be open and have the employees ready for work!
- JHJohn H4 days ago5.0This is the only one that I think I gave a 5 star review for ( if memory serves me correctly) and that's because it's the only fast food place that deserves it the food is good and the service is not as hit and miss as the other ones now am I going to lie and say it's like that all the time no but then again what do you expect when your getting fast food I mean yeah I know we have all grown up to expect everything with a snap of the fingers but let's be real things happen and sometimes we can't always get out way so for the most part this is the best place to go for fast food
- SSSidDec 19, 20251.0Woman at the drive thru shorted us food and we could hear her telling the employee at the headset to say no about various items, went back through to ask for my food and they shut the lights off on me after finishing taking another persons order, zero communication. went around and the woman at the window was very rude about giving us the food
- MNMikeal NakkenanNov 28, 20251.0I pulled up to the window to just order a simple sausage biscuit. Instead of just giving me my very simple order that would have been very little work from the staff to give me, they were like "What? Well you.. okay. Pull around." And laughed at me. Didn't even say the total! So rude
- NBNathan BarnardNov 22, 20251.0I don’t like eating fast food and much prefer other ways. But when I need something fast I expect it to be ready. I have ordered on the app ahead of time (knowing this one is slow) and have waited another 30 minutes for my food. Do not go here. They do not respect your time or you. The amount of times I have stood by the counter to be ignored is astounding. I really do not understand why the owner of the store just gut it out and hire competent people that actually work. It blows my mind how much more money they’d make if they also applied themselves. But that’s the trickle down effect 🤷🏻♂️
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 17601 Garland Groh Blvd in Hagerstown?
McDonald's is open daily from 5:00 AM to 12:00 AM (midnight).
What are the delivery hours for this McDonald's location?
Delivery service is available every day from 6:00 AM to 10:45 PM.
Does this McDonald's have a drive-thru, and what are its hours?
Yes, the drive-thru is open daily from 5:00 AM to midnight.
What online options are available for ordering from McDonald's?
Customers can order via the McDonald's App available on iOS and Android, or through the online ordering link at https://mcdonalds.order.online/business/-5579.
What payment methods does McDonald's accept at this location?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What pickup and delivery services are offered at this McDonald's?
Services include curbside pickup, delivery, same day delivery, and no-contact delivery.
Are there any nearby shopping centers close to McDonald's at Garland Groh Blvd?
Yes, the Hagerstown Shopping Center featuring stores like GameStop is nearby, providing shopping options before or after your meal.
What beauty and salon services are near McDonald's?
Nearby beauty and spa services include MiMi Nails, Professional Nails, Reflections Salon By Kyla Hunt, and Kellen's Kaleidoscope for your convenience.
Are there any notable restaurants near this McDonald's location?
Yes, Asian and Chinese dining options like No 1 Garden and Number 1 Chinese Restaurant are close by for diverse meal choices.
What amenities or attractions are near McDonald's that customers might enjoy?
Hager's Crossing is a nearby landmark and park where customers can relax or socialize before or after visiting McDonald's.