Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,658 reviews
5 stars
499
4 stars
343
3 stars
295
2 stars
161
1 star
360
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported long wait times for their orders, both in-store and at the drive-thru.
Staff Attitude
Feedback highlighted a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior from management.
Order Accuracy
Numerous reviews mentioned incorrect orders and missing items, leading to customer frustration.
Cleanliness
While some customers noted cleanliness in the dining area, others reported unsanitary conditions in the bathrooms and issues with food preparation.
Food Quality
Customers expressed dissatisfaction with food quality, including cold items and poorly prepared meals.
- SSSallmon Soltani2 days ago1.0Avoid this place at all costs they are always understaffed, had to wait for an ice coffee 20 minutes NO exaggeration..
- DSDon SweatmanNov 12, 20255.0McDonald's is McDonald's!
- CBChristopher BussardNov 12, 20251.0Never work here again they sent me home for high labor and refused to pay more or give me more than 2 days a week I quit in the first month
- MXMia XNov 1, 20251.0I sent my husband to this location he went to the drive thru around 9:35pm and I was on the phone at the time while he was ordering. The drive thru clerk was acting very impatient and kept recalling the order wrong. So I called the store spoke another clerk explained to her all that we wanted and he was in the drive thru and the vehicle description because the drive thru clerk wouldn't come back to the speaker to respond to him. So I believe he went in. He came home with 2 cheeseburger happy meals when it should have been 2 4-piece nugget happy meals with a chocolate milk and apple juice. And 1 cheeseburger. That was not what we received. My husband has never order at a McDonald's. Grands visiting and they wanted McDonald's. Worst experience and overcharged. Listening and patience should be a skill required for that position.
- BLBonita LewisOct 23, 20254.0My food was good and hot, I only really order breakfast which is always on point! Really soft breakfast biscuits 😋
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 1729 Massey Blvd, Hagerstown, MD?
McDonald's is open daily from 5:00 AM to 11:00 PM, with Sunday opening slightly later at 6:00 AM for delivery.
What are the drive-through hours for this McDonald's location?
The drive-through is open every day from 5:00 AM to 11:00 PM.
What ordering and delivery services does McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at McDonald's on Massey Blvd?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's food using a mobile app?
Yes, you can order via the McDonald's App available on both iOS and Android platforms.
Where can I find the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's features a drive-thru for convenient ordering and pickup.
Are there other fast food restaurants near this McDonald's?
Yes, nearby fast food options include Roy Rogers, another burger restaurant, which might be of interest for variety or comparing options.
What amenities are available near McDonald's that might complement a visit?
Nearby amenities include Bath & Body Works for beauty products, Sport Clips for haircuts, and The Vitamin Shoppe for supplements, making it convenient to combine errands.
What lodging options are close to McDonald's on Massey Blvd?
Travelodge by Wyndham Hagerstown and Motel 6 are nearby hotels, ideal for travelers looking to dine and stay in the area.