Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,659 reviews
5 stars
573
4 stars
386
3 stars
329
2 stars
141
1 star
230
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.
Cleanliness
The restaurant's cleanliness was frequently criticized, with many reviews mentioning dirty tables and restrooms.
Order Accuracy
Several customers experienced issues with incorrect orders and long wait times, particularly with mobile orders.
Food Quality
While some customers enjoyed the food, others reported it being cold, overcooked, or unsatisfactory.
Staff Friendliness
Despite negative experiences, some reviews highlighted friendly staff members who provided good service.
- CCCody1 day ago2.0Cold food colder attitudes not my fault you work there so dont take it out on my nuggets
- OSOscar Salmeron4 days ago5.0Good attention.
- DDDetonia DegrossOct 10, 20251.0People don’t even understand English very rude ! Always attitude
- CRCaitlin RuffSep 29, 20251.0One of your employees were being extremely rude to her other customers. The name of the employee was crystal. She was being very rude and not at all motivated. Very poor service. Very disappointed.
- THTravis HedrickSep 22, 20254.0It's McDonalds 😂 😋 Bathrooms were at least cleaned. Tables on the lobby needed some attention. Hence 4 stars.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Hagerstown, MD?
McDonald's in Hagerstown is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location offer delivery services?
Yes, McDonald's offers delivery daily starting at 5:00 AM until 12:30 AM on most days and until 1:30 AM on Fridays and Saturdays.
Is there a drive-thru available at this McDonald's?
Yes, the drive-thru is open every day from 5:00 AM to 2:00 AM, providing convenient service during late hours.
What types of payment does McDonald's accept at this location?
This McDonald's accepts payments including American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's food using a mobile app in Hagerstown?
Yes, you can order via the McDonald's App available on both iOS and Android, or use their online ordering links for convenience.
Does McDonald's offer curbside pickup or no-contact delivery options?
Yes, the location provides curbside pickup, delivery, same-day delivery, and no-contact delivery services for customer safety and convenience.
How can nearby I-70 help visitors get to McDonald's in Hagerstown?
I-70 offers convenient highway access near McDonald's, making it easy for travelers to reach the restaurant quickly while on the road.
Are there other dining options near McDonald's on Dual Hwy?
Yes, nearby eateries include Jimmy John's sandwich shop and Chipotle Mexican Grill, perfect for customers seeking variety before or after their McDonald's visit.
What nearby services can I use in conjunction with a visit to McDonald's?
Close to McDonald's, you can access services like Dual Highway Cleaners for laundry, Martin's supermarket and pharmacy for groceries and health needs, and UPS Access Point for shipping services.
Does McDonald's in Hagerstown provide any loyalty or rewards programs?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program, details available on their website.