Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,110 reviews
5 stars
383
4 stars
267
3 stars
211
2 stars
99
1 star
150
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported long wait times in the drive-thru and for mobile orders, with some waiting over 20 minutes.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Staff Attitude
Feedback varied on staff friendliness; while some praised helpful employees, others reported rude or unprofessional behavior.
Food Quality
Several customers noted that food was often served cold or not fresh, with complaints about soggy fries and poorly assembled sandwiches.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty tables and unsanitary conditions in the bathrooms.
- KIKyle Irwin3 days ago5.0I've been here late at night, early in the morning, and even for lunch. I've never had problems here. Most of the kids that work/have worked here are friendly. None of my food has ever been really discernible from another McDonald's location. All-in-all not a bad place. Definitely a good McDonald's location.
- TJThelma James4 days ago5.0Take out,burger,fries and sweet tea
- CTCharles Tucker6 days ago1.0Honestly, it sucks pretty hard, half the time I'm handed cold food that wasn't even warm when it's handed to you, which why would I buy McDonald's to reheat it at home? Not coming here and wasting anymore damn money, go to any other McDonald's, you'll have a better chance at fresh food lol.
- JWJason WaltenbergNov 2, 20251.0Had two orders and these people forgot one so only got half my order
- MHMarliy HendersonOct 23, 20251.0Can we do better y’all? First you took a car before me that you shouldn’t have in the drive thru then I open my filet o fish and it looks like this. Warm and tasted good but I had to reassemble my half slice of cheese.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
McDonald's at 170 Northern Avenue in Hagerstown, MD is open daily from 5:00 AM to 11:00 PM.
When can I order McDonald's delivery and what are the hours for delivery service?
Delivery is available Monday through Saturday from 5:30 AM to 10:30 PM, and Sunday from 6:30 AM to 10:30 PM.
Does this McDonald's offer drive-thru service, and what are its hours?
Yes, the drive-thru is open every day from 5:00 AM to 11:00 PM for convenient service.
What delivery and pickup options does this McDonald's provide?
This McDonald's offers curbside pickup, various delivery options including same-day and no-contact delivery.
How can I place an order online or through an app for this McDonald's?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is this McDonald's located and how can I contact them?
This McDonald's is located at 170 Northern Avenue, Hagerstown, MD 21742. The main phone number is +1 301-790-2393.
Are there any nearby medical facilities to McDonald's on Northern Avenue?
Yes, customers can find MinuteClinic and CVS pharmacy nearby for convenient medical and pharmacy services.
What entertainment or leisure options are near McDonald's at 170 Northern Avenue?
Nearby entertainment includes The Little Gym of Hagerstown for active life and Redbox for video and game rentals.
Which nearby shops or services might be useful for a customer visiting McDonald's?
Visitors might also visit Paci Chiropractic Inc for wellness, Long Meadow Wine and Liquors for drinks, or RadioShack for electronics.