Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,728 reviews
5 stars
644
4 stars
394
3 stars
343
2 stars
133
1 star
214
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers experiencing poor customer service and long wait times.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and modifications not being fulfilled.
Cleanliness
Several reviews mentioned dirty tables and unsanitary conditions, detracting from the overall dining experience.
Food Quality
While some customers enjoyed the food, others complained about cold items and poorly prepared meals.
Drive-Thru Efficiency
The drive-thru service was noted as fast by some, but many customers experienced long waits and order mix-ups.
- DNDante Nova1 day ago2.0Smells bad, lobby was dirty. Service was also slow
- GOGLORIA ONTIVEROSNov 10, 20255.0Quick service on takeout and food was made correctly. I special ordered a couple of items.
- KGKyla GOct 15, 20252.0This McDonald’s recently started going downhill. My drink is never filled to the top it’s always half full, When I get nuggets I never get the right amount like someone doesn’t know how to count, and every time I modify my order to add or take something off THEY NEVER DO IT. Those modifications don’t be free half the time and I never get what I paid for. In this economy I rather my money not be played with.
- KAKristin AhernSep 28, 20252.0Looks like it was renovated recently, and the play area was removed to create a "Training Area," whatever that is used for. Food was passable (it's McD's, I wasn't expecting anything groundbreaking, but it was just okay), but I had to go back to swap one kids toy because I asked for a toddler toy and was given a regular one. When I asked about it, the employee looked at me like I was crazy for wanting the book (the toddler toy option) over a Tiny Tan action figure for my 1 year old. 😒 They also didn't have any ice in the whole restaurant while we were there.
- LBLinda BlumSep 28, 20251.0Not clean, cold food, lousy fries. Charged. 50c x 2 for a few shreds of lettuce on a burger, and .40c each for 2 cups of water. Will never set foot in this McD again. Hope they feel good about ripping me off for $1.80.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 10525 Sharpsburg Pike, Hagerstown?
McDonald's is open daily from 5:00 AM to 10:00 PM.
What are the delivery hours for this McDonald's location?
Delivery is available every day from 5:30 AM to 11:30 PM.
Does this McDonald's have a drive-thru and what are the hours?
Yes, the drive-thru is open daily from 5:00 AM to midnight.
What types of payment are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services are available at this McDonald's location?
The location offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order McDonald's through a mobile app for pickup or delivery?
Yes, you can use the McDonald's App available on iOS and Android for ordering pickup or delivery.
What is the address and contact number for this McDonald's?
It is located at 10525 Sharpsburg Pike, Hagerstown, MD 21740. The phone number is +1 301-739-9400.
Are there any convenient places nearby to visit before or after dining at McDonald's?
Nearby is Antietam National Battlefield, a notable park and historic attraction perfect for a visit before or after your meal.
What other fast food options are near this McDonald's location?
You can also find Burger King, Chick-fil-A, Wendy's, Blimpie, and Taco Bell nearby for varied fast food choices.
Are there any nearby stores or services useful for customers visiting McDonald's?
Yes, nearby places include 7-Eleven convenience store (currently closed), PNC ATM, ALDI supermarket, Sleep Inn & Suites hotel, and The UPS Store 7259 for shipping and printing needs.