Business Details
About
Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Gambrills.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
1,230 reviews
5 stars
700
4 stars
192
3 stars
112
2 stars
57
1 star
169
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and lacking urgency.
Product Availability
Customers frequently reported that the store was out of popular donut varieties, including original glazed and specialty items.
Cleanliness
The location was described as dirty and unkempt, with complaints about sticky floors and unsanitary conditions.
Operational Issues
The drive-thru was often closed, and there were complaints about the store not opening on time or being closed unexpectedly.
Management Concerns
Several reviews pointed to a lack of effective management, with issues related to staffing, training, and overall store operations.
- TMTracy McateerNov 17, 20251.0Filthy
- KGKevin GreenOct 15, 20251.0It’s closed
- EGEdd G.Oct 4, 20255.0So sad that it is permanently closed
- GMGreg MSep 17, 20251.0This Krispy Kreme location in Gambrills is truly the worst location I've ever been a patron of. I've had 3 major issues with either availability of donuts, poor customer service or rude management since June. Just last Friday I made a purchase online for pumpkin spice cake donuts. Well, when I arrive to pick up my order they ONLY had regular glazed. Let me say that again, they ONLY had glazed and NOTHING else. They actually had the nerve to seem upset that I declined to substitute glazed for pumpkin spice. I inquired about a refund and the manager Russ was a straight up jerk. Just rude and dismissive. I could say more about the interaction, but that sums up the unprofessionalism. On a previous occasions when I've came to get their strawberry glazed, they have no glazed because the machine was broken or something. I've had coupons that they've refused to honor because (in their words) they don't accept digital coupons with barcodes that are provided by corporate. They only accept them if you print them out. The manager who was rude on that visit was Quanie. I give up. I've tried to give this location chances and they continue to fail me. The inside is closed or the drive thru is closed. This place is bipolar. They were great when they opened but have completely gone downhill. With the poor customer service and lack of available donuts, they'll probably be closed within 2 years.
- PRPrincess RubySep 12, 20251.0Every time new items appear this location stops having them in stock after a couple days. Don’t release a promo and not be able to follow through with it. Most of the time the workers are nice but they are ALWAYS short staffed. Which probably is why they never have any of the promo items. Who ever the higher ups are need to help the very little staff they have. How do you expect a business or location to be successful if you can’t even try to keep up with high demand promos you started offering.
Frequently Asked Questions About Krispy Kreme
What are the operating hours of Krispy Kreme in Gambrills?
Currently, Krispy Kreme Gambrills is closed every day of the week and does not offer delivery, drive-through, or pickup services.
Where is Krispy Kreme located in Gambrills, MD?
Krispy Kreme is located at 1149 State Route 3 N, Gambrills, MD 21054, USA.
Does Krispy Kreme Gambrills offer delivery or pickup services?
Although delivery and pickup options are typically available, currently all delivery, pickup, and drive-through services at Krispy Kreme Gambrills are closed.
What kinds of products and specialties can I find at Krispy Kreme Gambrills?
Krispy Kreme Gambrills specializes in doughnuts, coffee (including iced and frozen drinks), breakfast, brunch, desserts, hot drinks, and iced drinks.
What payment options are accepted at Krispy Kreme Gambrills?
Krispy Kreme accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
Does Krispy Kreme Gambrills offer a casual dining atmosphere?
Yes, the attire at Krispy Kreme Gambrills is casual, making it a comfortable spot for a relaxed visit.
Can I order Krispy Kreme doughnuts online from the Gambrills location?
Yes, you can order Krispy Kreme doughnuts online for pickup or delivery at https://ordering.krispykreme.com/.
What nearby places can I visit for beauty and wellness near Krispy Kreme Gambrills?
Near Krispy Kreme, you can visit Pink Lotus Wax & Skin Bar, Mana Skin & Massage, Giving Massage & Wellness, Salons By JC, Elemental skincare LLC, and Amazing Lash Studio for various beauty and wellness services.
Are there any nearby restaurants to Krispy Kreme where I can enjoy other cuisines?
Yes, nearby restaurants include Frank and Luke's NY Pizza Kitchen, Chesapeake Bagel Bakery, Taichi Bubble Tea, Hunan Express, Otani Japanese Cuisine, Chick-fil-A, Subway, and McDonald's offering a variety of dining options.
What transportation or fitness-related facilities are close to Krispy Kreme Gambrills?
Close to Krispy Kreme, you can find Crofton Station Cleaners near the train station, UFC Gym Crofton for boxing and fitness, and Legion Martial Arts for martial arts training.