Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews highlighted issues with food quality, including cold, undercooked, or improperly prepared items.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.
Atmosphere
The location was described as having a negative atmosphere, with reports of drug activity outside and a generally unwelcoming environment.
Inconsistency
Customer experiences varied widely, with some praising friendly service and fresh food, while others reported chaos and disorganization.
MT
Marcella Thompson
Dec 24, 2025
1.0
Should STOP serving plastic food....I wouldn't feed my DOG ... McDonald's food
MM
Mike
Dec 23, 2025
2.0
I feel like it I have been to many different Mac Donald’s yet this one is the only one I can say I have seen more then 10 drug deals right out side of it. Also the workers not very polite and when I got a happy meal for my son they just (Not kidding) threw it at me. Hope they get better in the future.
DC
Daniel Chambers
Dec 22, 2025
1.0
Tonight I was picking up an Uber delivery, trying very hard to make money for Christmas presents, and both me and another delivery person had our orders taken by someone else. Theyre lack of focus here and inability to check that the order gets verified by the drivers causes huge problems and has caused my to spend money instead of make money. I asked if the wrong driver picked them up, and the lady at the front says "i dont know". Maybe check the orders like every other restaurant.
SW
Steven Wright
Dec 5, 2025
1.0
Ordering a big meal from a company like McDonald’s used to mean something — not like getting a trophy or free pie, but just the basic idea that, hey, thanks for dropping thirty bucks at once. Maybe we’ll make your food fresh. Maybe someone says thank you. Instead, I felt like I was being punished for daring to order more than two cheeseburgers.
Before I go further, let me say clearly: I do not blame the employees. I’ve worked at McDonald’s. I know how little say they have, how little they get paid, and how quickly any pride gets smothered by timers and heat trays. Nobody’s handing out bonuses for making a fresh batch of nuggets. There’s no employee-of-the-month for “gave a damn.”
But today’s food? It hurt my soul. The sandwiches were tough. The meat was brown and dry from sitting way too long. The fries had crossed the point of no return — cold, dry, and limp like they’d just given up. The nuggets were shriveled like they’d seen things. Lettuce was barely visible. It felt like every item was grabbed just to clear the order and move on.
And the worst part? I waited 25 minutes while the drive-thru line stretched out to the road. I was only the second car for most of that time. If you know how store timing works, this felt like a classic case of the team freezing the line just to protect their numbers. Don’t take the next order until this one’s out. Make the stats look good. But at what cost?
If the store can’t handle a large order, I get it. Just say so. I would have happily gone elsewhere instead of blocking the drive-thru and walking away with the saddest holiday feast imaginable.
This location is cheaper than some of the others nearby, but the trade-off is clear. The quality has quietly fallen through the floor. There’s no pride left in the service. No spark. And no reason to come back.
To the owner: I don’t want free food. I don’t want a refund. Honestly, take the money from my order and hand it out to your crew as a little holiday bonus. They need something to feel good about in this system. Because whatever this was today? It didn’t feel like McDonald’s. It felt like giving up.
What are the basic operating hours for the McDonald's at 205 Back River Neck Rd, Essex, MD?
The McDonald's is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's location?
Delivery is available Monday through Sunday from 6:00 AM to 9:30 PM, except on Friday and Saturday when delivery extends to 10:30 PM.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, the drive-thru is open daily from 5:00 AM to 11:00 PM.
What types of payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services besides dine-in does this McDonald's provide?
This location offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
How can I order from McDonald's online for pickup or delivery?
You can order through McDonald's website at https://mcdonalds.order.online/business/-5579 or use their mobile app available on Apple App Store and Google Play Store.
What popular fast food alternatives are located near McDonald's at 205 Back River Neck Rd?
Nearby fast food options include "n.y. fried chicken" and "NY Fried Chicken Pizza & Subs," offering variety if you're looking for different cuisines.
Are there any nearby grocery or convenience stores near McDonald's for quick shopping?
Yes, Millennium International Grocery and 7-Eleven are nearby for convenient grocery and quick shopping needs.
What other dining options are close to this McDonald's location?
Nearby restaurants include Lady Frances Crabhouse for seafood, Giuseppe's Italian Restaurant for Italian cuisine, and No. 1 Chinese Restaurant for Asian fare.
How might a customer benefit from the nearby automotive and repair services?
Customers can conveniently access nearby automotive services like H and K Auto Repair Shop, Edge Auto Repair LLC, and U-Haul Neighborhood Dealer for vehicle repairs or rentals during their visit.