McDonald's

3.5
1228 reviews
Get DirectionsCallWebsite

Business Details

1000 Eastern Blvd, Essex, MD
21221, United States
(410) 682-5586
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1000 Eastern Blvd, Essex, MD
21221, United States

Hours

Reviews

3.5
1,228 reviews
5 stars
440
4 stars
245
3 stars
243
2 stars
85
1 star
215

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with the service they received.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and poor handling of complaints regarding their orders.

Speed of Service

Many customers experienced long wait times, both in the drive-thru and inside the restaurant, leading to frustration and dissatisfaction.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about the freshness and quality of items served.

Cleanliness

Customers noted cleanliness issues within the restaurant, including dirty bathrooms and unsanitary conditions.
  • BM
    bara mohmed
    Nov 16, 2025
    1.0
    Very bad customer service The manger give order to workers to not be nice with uper and door dash driver the way they talk to the driver very disrespectful This happened just in this location They asking every driver to confirm the order and showing them the phone Its not about asking to confirm the order but the way they asking makes you feel like a thief I will never accept any orders again from this location
  • CD
    Claudia Diaz
    Nov 15, 2025
    1.0
    This restaurant is getting worse every day. I ordered three Happy Meals, and they were all frozen. The hamburgers only had the bun and no meat. I also ordered a McCrispy, and they did the same thing—just the bun and two pickles. The chicken didn't even come with its sauce. Definitely terrible service.
  • ED
    Emerson Danilo
    Nov 1, 2025
    1.0
    Went there yesterday and they forgot my mcChicken and today I called them and they hung up on me
  • DM
    Darlene Morgan
    Oct 25, 2025
    5.0
    Very friendly and fast.👍
  • RM
    Robert Marsh
    Oct 10, 2025
    1.0
    This store is always messing people's orders up and not giving them what they order i doordashed tonight and missed a 10pc nugget and 2 Mcchickens I never received them.i give them a 0 if I could they need to replace everyone that works there and get people that do their job
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1000 Eastern Blvd?

McDonald's at 1000 Eastern Blvd is open 24 hours a day, seven days a week.

Does this McDonald's location offer delivery services?

Yes, they offer delivery including same day and no contact delivery services.