McDonald's

3.5
1232 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1000 Eastern Blvd, Essex, MD
21221, United States

Hours

Reviews

3.5
1,232 reviews
5 stars
443
4 stars
246
3 stars
242
2 stars
87
1 star
214

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and disrespectful staff, with many customers expressing dissatisfaction with the service they received.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and overall poor handling of mobile orders.

Food Quality

Several customers mentioned receiving cold or poorly prepared food, with complaints about stale items and incorrect orders.

Wait Times

Many reviews noted excessively long wait times for both drive-thru and in-store orders, contributing to a negative dining experience.

Pricing

Some customers appreciated the reasonable prices, but others felt that the quality did not match the cost, especially when orders were incorrect.
  • DD
    diane dardozzi
    Dec 2, 2025
    5.0
    very reasonable prices
  • BM
    bara mohmed
    Nov 16, 2025
    1.0
    Very bad customer service The manger give order to workers to not be nice with uper and door dash driver the way they talk to the driver very disrespectful This happened just in this location They asking every driver to confirm the order and showing them the phone Its not about asking to confirm the order but the way they asking makes you feel like a thief I will never accept any orders again from this location
  • CD
    Claudia Diaz
    Nov 15, 2025
    1.0
    This restaurant is getting worse every day. I ordered three Happy Meals, and they were all frozen. The hamburgers only had the bun and no meat. I also ordered a McCrispy, and they did the same thing—just the bun and two pickles. The chicken didn't even come with its sauce. Definitely terrible service.
  • ED
    Emerson Danilo
    Nov 1, 2025
    1.0
    Went there yesterday and they forgot my mcChicken and today I called them and they hung up on me
  • DM
    Darlene Morgan
    Oct 25, 2025
    5.0
    Very friendly and fast.👍

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1000 Eastern Blvd?

McDonald's at 1000 Eastern Blvd is open 24 hours a day, seven days a week.

Does this McDonald's location offer delivery services?

Yes, they offer delivery including same day and no contact delivery services.