McDonald's

3.6
1379 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9303 Baltimore National Pike, Ellicott City, MD
21042, United States

Hours

Reviews

3.6
1,379 reviews
5 stars
494
4 stars
336
3 stars
248
2 stars
86
1 star
215

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, incorrect orders, and slow response times.

Food Quality

Mixed reviews on food quality, with some praising freshness while others complained about undercooked or low-quality items.

Order Accuracy

Many customers experienced issues with missing items or incorrect orders, leading to frustration.

Cleanliness

The cleanliness of the dining area received mixed feedback, with some noting it was well-kept while others reported dirty tables.

Pricing Concerns

Several reviews mentioned rising prices and dissatisfaction with the value for money.
  • CD
    Chris Derzak
    Nov 14, 2025
    5.0
    Food was perfect. Service was friendly. The drive thru line was a bit slower than expected, but overall, a good visit.
  • MP
    mikhail poe
    Nov 6, 2025
    1.0
    Easily the most stale food I've had from a McDonald's. Additionally, poor service with attendant through drive-thru regarding incorrect order with no resolve.
  • JC
    Jeremiah Coles
    Nov 6, 2025
    1.0
    McDonalds is a multi billion dollar corporation and bro won’t give me a water cup.
  • DD
    David Dieter
    Nov 1, 2025
    1.0
    I can not order 2 orders of 10 piece chicken nuggets to save my life here. I am repeatedly shorted an entire second meal. I've brought it up and had it resolved each time but it's still a recurring issue.
  • DB
    Dolores Brown
    Oct 31, 2025
    1.0
    Why do they use paper straws? They get wet and soggy while you are drinking your beverage.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 9303 Baltimore National Pike, Ellicott City?

McDonald's is open 24 hours a day, seven days a week.

Does the McDonald's location offer drive-thru service?

Yes, this McDonald's has a drive-thru open 24/7.