Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
827 reviews
5 stars
356
4 stars
198
3 stars
113
2 stars
59
1 star
101
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not matching what was ordered.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and inattentiveness.
Food Quality
Feedback on food quality was mixed, with some enjoying fresh and hot meals, while others complained about cold, stale, or poorly prepared food.
Cleanliness
The restaurant's cleanliness received positive remarks, but there were also complaints about dirty tables and unsanitary conditions.
Speed of Service
While some customers experienced fast service, others noted long wait times and slow drive-thru operations.
- SSSarahNov 6, 20251.0Horrible customer service and got my order wrong
- JLJames LiskowNov 5, 20251.0This McDonald's follows the European model of mediocrity. No employees, no soda machine, a "sauce policy." Waiting for them to require a receipt to take a leak.
- JDJohn DoeOct 25, 20251.0A hole shop and a hole service
- LSLeon-Hard SoOct 22, 20251.0I ordered a triple cheese burger meal to go. I got home and realized they gave a double cheeseburger instead. Employee's are talking very loudly the entire time, don't seem focused.
- JSj sabaOct 17, 20255.0Best play place in the area. Make America McHappy Again!
Frequently Asked Questions About McDonald's
What are McDonald's regular dining hours at 4396 Montgomery Rd, Ellicott City?
McDonald's is open for regular dining from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.
Does McDonald's at this location offer drive-thru service and what are its hours?
Yes, McDonald's has a drive-thru open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Can I order delivery from McDonald's at this location and when is delivery available?
Yes, McDonald's offers delivery daily from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
What types of pickup and delivery services does McDonald's provide?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment options are accepted at McDonald's on Montgomery Rd?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's offer any rewards or loyalty programs?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.
Where can I download the McDonald's app for placing orders?
You can download the McDonald's app from the Apple App Store or Google Play Store using the provided links.
What nearby restaurants can I visit around McDonald's at 4396 Montgomery Rd?
Nearby dining options include Subway, KFC, Outback Steakhouse, Carrabba's Italian Grill, and Starbucks, which offer variety if you're exploring different cuisines.
Are there fuel stations close to McDonald's on Montgomery Rd for a quick stop before or after your meal?
Yes, nearby gas stations include Circle K, Sunoco Gas Station, Mobil, and Exxon & Mobil Stations for convenient refueling.
What other nearby services could be useful when visiting McDonald's?
Nearby services include PNC and Orrstown Bank ATMs, UPS Alliance Shipping Partner for courier needs, and the Long Gate Shopping Center for additional shopping options.