Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
659 reviews
5 stars
266
4 stars
140
3 stars
102
2 stars
46
1 star
105
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Customers frequently reported issues with incorrect orders and missing items.
Service Quality
Mixed feedback on service; some praised friendly staff while others noted rudeness and slow service.
Cleanliness
The restaurant was noted for being clean by some customers, but others reported unsanitary conditions.
Food Quality
Inconsistent food quality; some enjoyed their meals while others found food cold or poorly prepared.
Drive-Thru Experience
The drive-thru was often criticized for being slow and inconvenient, with many customers having to wait excessively.
- SWSarah WilliamsNov 10, 20251.0The food was verrry trash and the place was not clean and I saw the pattys for the burger on the floor in the freezer I hope this place shuts down
- MMMichael MorganNov 8, 20251.0Burger just thrown in the bag. I've been here a couple times before and was gonna give it 5 stars after I ordered this last until this happens.
- NSNina SosaOct 28, 20251.0Wrong order everytime. Charged me for an order I never received. Impressive business model — bill the customer and skip the food entirely. Most employees just seem like they do not like life. Sorry for them move on from this place. *edit wow I'm not the only one. This place sucks now. We had a good small town mcdonalds but now who knows what's going in this place. 🤔
- HHhollyOct 23, 20251.0Always had issues here but the last straw was finding the longest hair in my quarter pounder. Dark red/brown hair to be exact. Very disappointed and disgusted. Doubt i’ll ever be able to come back again after discovering that in my food. Makes you wonder how well these employees are following protocol, if they even are….no excuse for hair in someone’s food.
- TDTracy DayOct 19, 20253.0I stop in here at least once a week to get my Large Mocha Frappe. They are just plain delicious. I describe it as a 1/2 chocolate milkshake & 1/2 iced coffee with chocolate syrup & whipped cream. The service at the drive through window is always terrific & this particular item tastes just like the one I (use to) get at Starbucks, but at far less the cost. However, on this one occasion they provided me with the drink seen in the attached photo. Although I initially started to take it from the "girl at the window" when she tried to hand it to me, I withdrew my hand & said, "I ordered a mocha frappe". She said "this is a mocha frappe but we ran out of regular whipped cream so we used the other whipped cream we have". That being said, I took it. A few minutes later I found it to be a much different taste than the "regular whipped cream" had & I didn't particularly care for it. My next thought was "since when did they add something to the menu that needs strawberry flavored whipped cream on it". Although I thought they should have told me that they were out of regular whipped cream & then asked if I still wanted it with the strawberry flavored whipped cream instead, I guess they did the best they could. However I wouldn't have gotten it had I known. I'll undoubtedly keep going back but if they try to give me one with strawberry whipped cream again, I decline & ask for my $ back.
Frequently Asked Questions About McDonald's
What are the regular operating hours of this McDonald's location in Damascus, MD?
This McDonald's in Damascus, MD operates every day from 5:00 AM to 11:00 PM, except Sundays when it opens at 6:00 AM.
During what hours is the drive-through service available at McDonald's on Ridge Rd?
The drive-through is open daily from 5:00 AM to 11:00 PM, with Sunday service starting at 6:00 AM.
When can customers order delivery from this McDonald's location?
Delivery is available every day from 5:00 AM to 10:00 AM, except on Sundays when it starts at 6:00 AM.
What delivery services does this McDonald's offer?
This location offers McDelivery along with curbside pickup services.
How can customers place an order through a mobile app for this McDonald's?
Customers can order via the McDonald's app available on Apple App Store and Google Play Store, or use the quick link at https://mcdonalds.smart.link/jfeqnrnmr.
What types of payment methods are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's features a drive-thru service for convenient ordering and pickup.
Are there any nearby entertainment options for families visiting McDonald's on Ridge Rd?
Yes, Mt Airy Bowling Lanes is nearby, offering a fun activity for families before or after dining at McDonald's.
What nearby stores can customers visit for mobile phone services around this McDonald's?
Verizon Authorized Retailer – TCC and T-Mobile Authorized Retailer are close by for mobile phone purchases or services.
Are there nearby dessert or treat shops customers might want to visit after McDonald's?
Yes, customers can visit nearby ice cream shops like Jimmie Cone or Biggie's Shaved Ice for a sweet treat after their meal.