Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
669 reviews
5 stars
271
4 stars
141
3 stars
102
2 stars
47
1 star
108
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items.
Customer Service
Service quality varied significantly, with some staff being friendly while others were rude and unhelpful.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in food preparation areas and dining spaces.
Speed of Service
Customers frequently complained about slow service and long wait times, especially in the drive-thru.
Food Quality
Mixed feedback on food quality, with some enjoying their meals while others reported cold or poorly prepared food.
- PGPaul R Gunther4 days ago5.0Drive thru
- SRStefany Ramirez5 days ago1.0This is the worst location. The food is rarely ready, and they often send you to the second window to wait for your order. Not only that, but the employees are also extremely rude.
- JBJohn Deleon (bx2md)Jan 4, 20265.0Idk who they had on this day at the drive thru but you could not understand what he was saying
- JMJulenni MoraDec 28, 20251.0If I could give 0 stars I would. I came here on my way out of town and my daughter asked if we could stop. I ordered chicken McGriddles because we do not eat pork. The labels on the wrapper said chicken McGriddle. So imagine my surprise when I went to eat mine only to find out it was a sausage McGriddle. Unfortunately I did not check my daughters before giving it to her and her unknowingly ate it thinking it was chicken. (She was in the back seat and I was driving). I called the store and let them know what had happened. Expecting more of a concern. I was wrong. They didn’t seem to take it very serious. The worker told me to come back that day and I expected to be met with an apologetic manager. Which did not happen. I had to ask for a refund (it was not offered to me) and the manager never came out to speak with me or call me back regarding the incident. Food restrictions should be taken serious whether it’s an allergy or religious reasons. Just go to another location.
- WWwashigtond07Dec 9, 20255.0Good place
Frequently Asked Questions About McDonald's
What are the regular operating hours of this McDonald's location in Damascus, MD?
This McDonald's in Damascus, MD operates every day from 5:00 AM to 11:00 PM, except Sundays when it opens at 6:00 AM.
During what hours is the drive-through service available at McDonald's on Ridge Rd?
The drive-through is open daily from 5:00 AM to 11:00 PM, with Sunday service starting at 6:00 AM.
When can customers order delivery from this McDonald's location?
Delivery is available every day from 5:00 AM to 10:00 AM, except on Sundays when it starts at 6:00 AM.
What delivery services does this McDonald's offer?
This location offers McDelivery along with curbside pickup services.
How can customers place an order through a mobile app for this McDonald's?
Customers can order via the McDonald's app available on Apple App Store and Google Play Store, or use the quick link at https://mcdonalds.smart.link/jfeqnrnmr.
What types of payment methods are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's features a drive-thru service for convenient ordering and pickup.
Are there any nearby entertainment options for families visiting McDonald's on Ridge Rd?
Yes, Mt Airy Bowling Lanes is nearby, offering a fun activity for families before or after dining at McDonald's.
What nearby stores can customers visit for mobile phone services around this McDonald's?
Verizon Authorized Retailer – TCC and T-Mobile Authorized Retailer are close by for mobile phone purchases or services.
Are there nearby dessert or treat shops customers might want to visit after McDonald's?
Yes, customers can visit nearby ice cream shops like Jimmie Cone or Biggie's Shaved Ice for a sweet treat after their meal.