Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude and unprofessional staff, with many experiences of poor customer service and incorrect orders.
Food Quality
There were numerous complaints about cold, undercooked, or incorrect food items, including issues with freshness and preparation.
Cleanliness
While some customers noted cleanliness and well-kept facilities, others reported unsanitary conditions, including moldy food and flies.
Speed of Service
Service speed was inconsistent, with some customers experiencing long wait times and others noting quick service.
Overall Experience
The overall sentiment was mixed, with some customers enjoying their meals and others expressing dissatisfaction and vowing not to return.
JL
J La
Nov 8, 2025
1.0
20 minute wait at McDonald’s drive thru for a soda. Crisfield Life
TG
Taylor grece
Oct 8, 2025
5.0
A lot of French fries they give and I recommend
AL
Angelo Lewis
Aug 11, 2025
3.0
I ordered a egg and cheese mcmiffin, and a sausage biscuit and a sausage egg and cheese biscuit. The cashier appeared to have an attitude. The coffee was weak. My wife and I was visiting from Pittsburgh.
MB
Mike Birney
Aug 5, 2025
1.0
Keepers of the sauce get 1 star reviews.
MM
Madeline Minton
Jun 8, 2025
1.0
We got 2 meals yesterday. We waited 15 minutes for a plain cheeseburger and nuggets. They asked us to pull into a drive thru wait spot which was fine no issue if we have to wait a few minutes however, when we had to wait 15 minutes and a young lady came out to a car that pulled up to the front door and was smoking weed. (we could tell by the smell) that’s when they started to become an issue 10 minutes later The same young girl came out To hand us our food with a very rude attitude. Not only did we wait that long, but our two drinks were incorrect and so was our food.