McDonald's

3.5
956 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7244 Cradle Rock Way, Columbia, MD
21045, United States

Hours

Reviews

3.5
956 reviews
5 stars
355
4 stars
201
3 stars
163
2 stars
57
1 star
180

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially in the drive-thru, with long wait times and delays in receiving orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and failure to fulfill requests, leading to customer frustration.

Customer Service

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Cleanliness

Some customers noted that the location appeared clean and modern, while others reported unpleasant odors in the bathrooms.

Food Quality

While some customers enjoyed the food, others expressed dissatisfaction with the quality and temperature of their meals.
  • PW
    Paul Weber
    Dec 31, 2025
    5.0
    Had to wait just a little bit for food but not a ridiculous amount of time
  • LT
    Logan Talley
    Dec 26, 2025
    3.0
    This McDonald’s can be hit or miss but lately it has been getting better. The food is generally served hot. The only thing that I have a problem with is that the long waits in drive thru and sometimes not putting requested condiments in with my order.
  • SK
    Sam Kaplan
    Dec 2, 2025
    1.0
    Frequently omits items from takeout orders. Do not trust that they will fill your order correctly. They won't let you report a missing item on the app either, only through phone or in person.
  • JC
    James Cradlin
    Nov 28, 2025
    1.0
    Worst customer service especially at the switch between breakfast and lunch. Don't go here then, they can not handle
  • SA
    Satomi Amano
    Nov 27, 2025
    1.0
    We ordered breakfast before 10:30. When we pulled up to the drive-thru at 10:30, they told us they couldn’t make it anymore. Makes no sense because the order was placed before the cutoff time. If you accept the order, you should honor it. Very disappointing. I would not come back.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 7244 Cradle Rock Way, Columbia, MD?

Delivery is available from 5:00 AM to 12:00 AM Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, it has a drive-thru open from 5:00 AM to 12:00 AM Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.