McDonald's

3.5
951 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7244 Cradle Rock Way, Columbia, MD
21045, United States

Hours

Reviews

3.5
951 reviews
5 stars
355
4 stars
201
3 stars
161
2 stars
58
1 star
176

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed the food, many noted issues with incorrect items, cold food, and overall quality declining.

Cleanliness

The restaurant was described as clean and modern by some, but others reported unpleasant odors in the bathrooms.

Staff Attitude

Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of communication.

Management Concerns

Customers expressed dissatisfaction with management's handling of issues, including poor customer service and operational inefficiencies.
  • CH
    Cassandra Haywood
    Oct 30, 2025
    4.0
    One of the cleanest and modern Mickey D's appearance is everything.
  • SM
    Stacy M
    Oct 29, 2025
    5.0
    The service at this McDonald's is always amazing. It doesn't take long to get your food delivered to your table. Awesome.
  • CC
    Cristian Castellanos
    Oct 11, 2025
    3.0
    All the time that I go to this McDonald's I would get my order incorrectly. They would give the wrong items that I didn't order and they would give what they have without even asking if you like to replace it with something else. This issue has happen to me every time that I go to.
  • MH
    Michelle Ho
    Oct 6, 2025
    4.0
    The food is standard across a McDonald's. Service was just okay. One thing that bothered while dining at this location is the bathroom smell really strong. I can smell it while standing in front of the register to order food.
  • AS
    A Stamp
    Oct 2, 2025
    1.0
    IF ANYONE KNOWS HOW TO CALL ICE ON THIS PLACE PLEASE DO BECAUSE THEY DONT SPEAK ANY ENGLISH HOW ARE THEY SO RUDE TO PAYING CUSTOMERS. DRIVE TO RIVER HILL OR EVEN CRADLEROCK MACDONALDS FOR DECENT SERVICE

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 7244 Cradle Rock Way, Columbia, MD?

Delivery is available from 5:00 AM to 12:00 AM Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, it has a drive-thru open from 5:00 AM to 12:00 AM Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.