McDonald's

3.4
907 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6385 Dobbin Rd, Columbia, MD
21045, United States

Hours

Reviews

3.4
907 reviews
5 stars
317
4 stars
171
3 stars
157
2 stars
64
1 star
198

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and unprofessional staff behavior.

Food Quality

Many reviews mentioned cold, stale, or poorly prepared food, with some customers expressing dissatisfaction with specific menu items.

Positive Experiences

A few customers highlighted exceptional service from individual staff members and positive interactions that made their visits enjoyable.

Cleanliness

While some customers noted cleanliness in certain areas, others reported issues with dirty tables and unsanitary conditions.
  • SS
    syce2k5
    Dec 12, 2025
    1.0
    I came in today and my number was 632. I ordered 2 of the value meals and use the app for the free fries with purchase of a $1. Something simple. I would never come back because as I was trying to show evidence I was dismissed as it wasn’t in the system and they never took a look. I don’t care nor will it hurt me.. as an owner you would expect the leadership to at least listen before they make pre-determined choices. This is for the next customer that paid their hard earned money and really wanted to eat there. Once again I would expect just to be heard over a fry order. Thank you for at least reading.
  • HA
    Hakim Achchaq
    Dec 11, 2025
    1.0
    Ordered big breakfast with steak. They put sausage instead, I asked them to fix the problem and lady in front of me she removed sausage and put steak in the same plate, same spot where sausage was.. and it was all still smelling pork.. I ended up dumping it in the trash.. unprofessional workers. What a dumb service
  • GR
    Gisselle Roberts
    Dec 7, 2025
    3.0
    Their microphone in the drive thru was terrible and the guy that took our order got it completely wrong and the fries were already soggy and i asked for three sauces and they gave me none
  • PG
    palung g
    Nov 4, 2025
    1.0
    the icecream wasnt even icecream, it was custard and the mchicken was cold.
  • JJ
    Judy
    Oct 25, 2025
    1.0
    their service is far worse than atrocious… zero stars is possible. avoid at all costs.

Frequently Asked Questions About McDonald's

What are the regular indoor dining hours at McDonald's on Dobbin Rd, Columbia?

The indoor dining hours are from 6:00 AM to 11:00 PM every day, Monday through Sunday.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's has a drive-thru open from 5:00 AM to midnight on most days and until 1:00 AM on Fridays and Saturdays.