McDonald's

3.3
1549 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8211 Snowden River Pky, Columbia, MD
21045, United States

Hours

Reviews

3.3
1,549 reviews
5 stars
485
4 stars
309
3 stars
250
2 stars
136
1 star
369

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, particularly in the drive-thru, with many waiting 20-30 minutes or more for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor handling of customer complaints.

Food Quality

Feedback indicated frequent problems with food quality, including cold, stale, or improperly cooked items.

Customer Service

Many customers experienced rude or unhelpful staff, contributing to a negative overall experience.
  • CL
    Christina Leach
    Jan 4, 2026
    1.0
    They always ask you to park from the drive through!
  • LT
    Linda Tran
    Dec 24, 2025
    1.0
    Consistently asks the drive thru customers to park their cars & wait 10-20 minutes for food. Absolutely no fast service. How is it this bad? Aren’t their franchise standards?
  • RJ
    Raph Jackson
    Dec 24, 2025
    1.0
    This McDonald’s location is consistently disappointing. You’re better off driving an extra five minutes for better service. The drive-thru is extremely slow, and management appears disorganized. My drink order was incorrect—High-C Orange was confused with a Coke—and when I asked for the correct drink, I was met with an attitude instead of an apology. To make matters worse, four meals were crammed into a single bag, with sandwiches falling out of their wrappers. Overall, this location is poorly managed and needs serious improvement.
  • KP
    Kruz Patel
    Dec 15, 2025
    1.0
    Never go there. Take 2 hours just for 1 sandwich. Not on some days but everyday. I'll stop coming there from today. People's are complaining for 6 months that they are making customers park for 20 mins. Still it's happening there. Don't go. Management should be shame on their self. Hire more employees or closed the location and file for a bankruptcy.. pleaseeee
  • AS
    Avi S
    Dec 6, 2025
    1.0
    Not only was the food cold, spoiled and stale, but I took two bites and threw it out and still got sick. This is now going to be handled by a competent legal team. Let's see what happens when the state takes a microscope to your MOSH violations.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 8211 Snowden River Pky, Columbia, MD?

McDonald's at 8211 Snowden River Parkway in Columbia, MD is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 through McDonald's delivery service with options like curbside pickup, same-day delivery, and no-contact delivery.