McDonald's

3.5
433 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable

Location

McDonald's
10300 Little Patuxent Pky (The Mall), Columbia, MD
21044, United States

Hours

Reviews

3.5
433 reviews
5 stars
150
4 stars
93
3 stars
92
2 stars
35
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and unhelpful management.

Food Quality

Several customers experienced issues with food quality, including undercooked items and food safety concerns.

Pricing Issues

Customers frequently mentioned high prices and unexpected charges for sauces, leading to dissatisfaction.

Service Speed

Many reviews noted slow service, with some customers expressing frustration over long wait times.

Cleanliness

Some customers appreciated the cleanliness of the location, while others reported unsanitary conditions.
  • JC
    Jesse Carter
    Dec 11, 2025
    5.0
    Fast service
  • AR
    ari reyes
    Oct 27, 2025
    1.0
    Las señoras que están al frente y el manager creo uno de lentes colochito ,tienen un pésimo mal servicio lo atienden a uno de mala gana , como si es regalado lo que uno va a pedir . Ofensivas y mal habladas como si nos habláramos el mismo idioma español. Deberían cambiarlas tienen mala actitud 👎
  • CC
    Camryn
    Oct 9, 2025
    1.0
    Ordered at this location on accident and when contacting less than two minutes after the order was placed hoping to cancel dude in the phone said I never placed an order when I told him the code, then hung up on me. Definitely should’ve checked what location I ordered at but he had no need to hang up on me mid-sentence
  • YP
    youtube. Pepper
    Sep 3, 2025
    1.0
    poor customer service. ordered an iced caramel coffee. told them that it has no caramel on it. the staff make it like a big issue, that she puts 6 pump on it. but theres no caramel on it. in the end, she angrily pressed the caramel for 3 pumps. just for 3 pumps, is that hard?
  • SM
    Stacy Menendez
    Jul 23, 2025
    5.0
    The manager here was so nice and helpful!!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 10300 Little Patuxent Pky?

McDonald's is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.

When is the drive-through service available at this McDonald's location?

The drive-through is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.