McDonald's

3.5
433 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable

Location

McDonald's
10300 Little Patuxent Pky (The Mall), Columbia, MD
21044, United States

Hours

Reviews

3.5
433 reviews
5 stars
149
4 stars
93
3 stars
93
2 stars
35
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Food Quality

Several customers reported issues with food quality, including food poisoning, incorrect orders, and unsatisfactory meal preparation.

Pricing Issues

Many customers expressed dissatisfaction with high prices and additional charges for sauces, feeling that the value for money was lacking.

Cleanliness

Some reviews noted that the location was clean, while others reported unsanitary conditions, particularly with food handling.

Service Speed

Customers frequently mentioned slow service, with long wait times and inefficiencies in order processing.
  • AR
    ari reyes
    Oct 27, 2025
    1.0
    Las señoras que están al frente y el manager creo uno de lentes colochito ,tienen un pésimo mal servicio lo atienden a uno de mala gana , como si es regalado lo que uno va a pedir . Ofensivas y mal habladas como si nos habláramos el mismo idioma español. Deberían cambiarlas tienen mala actitud 👎
  • CC
    Camryn
    Oct 9, 2025
    1.0
    Ordered at this location on accident and when contacting less than two minutes after the order was placed hoping to cancel dude in the phone said I never placed an order when I told him the code, then hung up on me. Definitely should’ve checked what location I ordered at but he had no need to hang up on me mid-sentence
  • YP
    youtube. Pepper
    Sep 3, 2025
    1.0
    poor customer service. ordered an iced caramel coffee. told them that it has no caramel on it. the staff make it like a big issue, that she puts 6 pump on it. but theres no caramel on it. in the end, she angrily pressed the caramel for 3 pumps. just for 3 pumps, is that hard?
  • SM
    Stacy Menendez
    Jul 23, 2025
    5.0
    The manager here was so nice and helpful!!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 10300 Little Patuxent Pky?

McDonald's is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.

When is the drive-through service available at this McDonald's location?

The drive-through is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.