McDonald's

3.3
1708 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8301 Baltimore Ave, College Park, MD
20740, United States

Hours

Reviews

3.3
1,708 reviews
5 stars
532
4 stars
348
3 stars
278
2 stars
138
1 star
412

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 30 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders being served, leading to customer frustration.

Staff Attitude

Feedback indicated a lack of professionalism and friendliness among staff, with some customers experiencing rude behavior.

Cleanliness

While some noted cleanliness, many reviews pointed out unsanitary conditions, particularly in the bathrooms.

Management Issues

Several customers criticized poor management and lack of organization, contributing to the overall negative experience.
  • MD
    Marcos Davis
    3 days ago
    1.0
    Refuse to work the register. Will instead walk you to a kiosk. This has to be by far the laziest display I have ever seen at a McDonalds. Disappointed I just wanted to add Mac sauce like usual but I’ll just find a different location stay away from this location if you want to customize your order.
  • BT
    Bassam Turkistani
    Nov 12, 2025
    1.0
    Took them 25 minutes to get my food and they never gave me my slushie. I tried telling them they never gave it to me
  • NH
    Neda Haghighat
    Oct 25, 2025
    1.0
    Avoid the drive-thru for you sake. These people have to respect for their customers and their time. When you are in there is no way out. I got stuck in the line for over 15 minutes. I couldn’t even order. never go there again.
  • NM
    Nipun Maisheri
    Oct 23, 2025
    1.0
    I ordered a diet soda bc I can’t have sugar and they said that it doesn’t work? After I ordered if it doesn’t work remove it from the app on top of the the servers, specifically Tiffany, take our phone and want to do a costumer satisfaction survery for us?! Like cmon LOL
  • SG
    Sonia George
    Oct 21, 2025
    1.0
    this does NOT deserve any stars at all. i’ve been here a couple times one time the employee laughed in my face when she saw i was paying for my soda with coins. God forbid a girl is broke. this time i went i ordered a dr pepper i expected a crisp, fizzy, dr pepper but received a barely room temp almost warm watered down dr pepper. this was most definitely an old dr pepper that they gave to me. the lady who served it to me literally examined it before giving it to me like you can’t tell me it wasn’t old. it also had no fizz i don’t understand how you feel comfortable serving paying customers old items. all i bought was a dr pepper too and the mcdonald's wasn’t even busy when i went there is NO reason why i should have gotten a defective drink. i didn’t even receive a receipt and the lady didn’t ask me if i wanted one. this is the worst mc donald’s out there and it puts mcdonald’s name to shame.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's College Park location?

McDonald's College Park is open 24 hours a day, 7 days a week.

Does McDonald's College Park offer delivery service?

Yes, they offer delivery, same-day delivery, and no-contact delivery services.