Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported incorrect orders, missing items, and mistakes in their requests.
Food Quality
Many reviews mentioned cold, stale, or poorly prepared food, with some customers finding hair or plastic in their meals.
Service Speed
Numerous complaints about slow service, long wait times, and prioritization of drive-thru orders over other types.
Staff Attitude
Several customers noted rude or unhelpful staff, with some experiences highlighting a lack of professionalism.
Management Issues
Reviews indicated a need for better management and training, as many customers felt the service was disorganized and inefficient.
KK
KanekiAtOtaku
3 days ago
4.0
They always forget the sauce, the rest is 5 out of 5 though
MT
Mr. T.
Jan 4, 2026
3.0
The food wasnt fresh, nuggets tasted like old oil and had been sitting for a while. My grandaughter found a hair on her burger. The staff did give her a new burger. I didnt say anything about the nuggets. But use your food timers.
MW
Melanie Wallace
Jan 2, 2026
1.0
should have known better
what's the point of mobile ordering if you're just gonna make me sit at the curb side pick up to wait for my food for 20 minutes, on top of already sitting in the drive through for an additional 10? the workers genuinely forgot about us anyways. fried were cold, food was cold. literally not even worth it these days.
MT
Michael Traore
Dec 23, 2025
2.0
This place is hit or miss. Food is either good or complete trash. Order is either missing items or complete depending on who works.
SM
Scott Mirabile
Dec 18, 2025
1.0
Staff make mistakes taking orders and filling orders. Check your bag before you drive away.