Numerous customers reported poor service, including long wait times, inattentive staff, and lack of communication.
Food Quality
While some dishes received praise, many reviews highlighted issues with food quality, including cold meals, incorrect orders, and unsatisfactory taste.
Atmosphere
The ambiance was generally appreciated, but some customers noted discomfort due to seating arrangements and noise levels.
Communication Problems
Several customers expressed frustration over lack of communication regarding reservations, menu availability, and operational hours.
Staff Performance
While some staff members were praised for their friendliness and attentiveness, others were criticized for rudeness and unprofessional behavior.
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Mz Mae A.
Dec 19, 2025
1.0
I ordered my food, paid for my food online. received a confirmation email with pick up time...checked the website, the restoration says its open. drove to the restaurant the doors ar3 closed no lights, called the number given no answer, no customer server, no notice anywhere. I want my money back ASAP. this is just poor service all around. if you're closed let people know. I cant find the button to leave zero stars.
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xprozone general
Nov 27, 2025
5.0
This location is temporarily closed
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Kayla Aiyana
Oct 1, 2025
1.0
I called Aroma in the morning to make sure they were open, and they confirmed that they were. Later that evening, I went there with my friends to celebrate my birthday. When we walked in, I noticed some birthday balloons, but I didn’t think much of it at first. I asked the hostess if we could be seated, but she just looked at us, confused.
I then asked if there was a party going on, and she said yes. I asked again about seating, and she told us they were only offering outdoor seating. Since it was a little chilly, I asked my friends if they were okay with sitting outside or at least grabbing some drinks. Everyone agreed, but then she told us they weren’t serving drinks at that time.
So I said, “Okay, we’ll just eat,” and asked if we could be seated outside. She looked at us like she didn’t even want to bother, At that point, I decided to leave.
If the restaurant was focused on hosting a private birthday party, they should’ve either shut down for the night or clearly communicated that they wouldn’t be serving regular customers. The lack of communication and the way we were treated was really disappointing…especially on my birthday!
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Abcd
Aug 31, 2025
5.0
Gorgeous place. Very nice attentive staff. Love their curry goat and jollof rice. The waitress is soooo sweet. 10/10
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eddy fred
Aug 13, 2025
4.0
The day I stopped by there it was empty the staff was not allowed to serve alcohol at the time which might explain the low affluence. Food was good service also