Wendy's

3.2
994 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6600 Baltimore Natl Pike, Baltimore, MD
21228, United States

Hours

Reviews

3.2
994 reviews
5 stars
278
4 stars
223
3 stars
171
2 stars
91
1 star
231

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several noting a lack of basic courtesy.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to frustration among customers.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty floors and poor hygiene practices.

Speed of Service

Customers consistently mentioned slow service, particularly in the drive-thru, with long wait times reported.

Food Quality

Mixed feedback on food quality; some praised fresh items while others received cold or improperly prepared food.
  • KC
    katie cotton
    Nov 13, 2025
    1.0
    This Wendy’s RT 40 Catonsville is horrible. In the last 3 times we have gone, 2 of the times no one came to the drive thru window for service. So we had to leave. Tonight we got rock hard fries and half were stuck together. Employee banging pots together while we were waiting for food.. insane
  • TB
    The Nutourios Big
    Nov 5, 2025
    1.0
    This is the most garbage Wendy’s I’ve ever had. Everything was as hard as a rock staff was very disappointing and rude!!!!! Never waste your time or money at this garbage location
  • EU
    Ethan Underwood
    Oct 29, 2025
    1.0
    Awful location, never gets my order right, ordering system is always down. Wendy's has got to get their shit together.
  • BW
    Brian Walz
    Oct 26, 2025
    1.0
    No chili's sauce available. Bigger issue was we purchased from drive-thru and did not see that we did not receive napkins, spoons, nor fork& knives for an order of (2) bowls of chili and a baked potato. Thankfully. McDonald's provided everything the rest of our party wanted, including spoons and fork& knife for us.
  • KD
    Kevin Dorsey
    Oct 19, 2025
    1.0
    Everyone has an horrible attitude as if the customers do or say something wrong, the drive thru is always delayed. This one that works at the drive thru always sounds dissatisfied with life, like just get another job. The food is very thrown together, they just need to close these windows down. Did I mention how rude everyone was? The only with with some type of costumer service is the tall guy, he’s the only one that has respect, everyone else needs to go, I hate coming here but it’s close so I have to.

Frequently Asked Questions About Wendy's

Is Catonsville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.