McDonald's

3.4
2957 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
333 Montvale Ave, Woburn, MA
01801, United States

Hours

Reviews

3.4
2,957 reviews
5 stars
1,033
4 stars
586
3 stars
528
2 stars
260
1 star
550

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly and efficient staff, while others experienced rude behavior and long wait times.

Order Accuracy

Many reviews highlighted frequent issues with order accuracy, including missing items and incorrect orders.

Cleanliness

The restaurant was noted for being clean and well-maintained, contributing positively to the customer experience.

Drive-Thru Experience

The drive-thru was often criticized for being slow and confusing, with some customers reporting long wait times.

Food Quality

While some customers enjoyed fresh and hot food, others complained about cold or poorly prepared items.
  • BB
    B B
    5 days ago
    5.0
    The employees are fantastic given how short staffed this location obviously is. The drive thru is manned by a single person juggling orders, payment and handing out orders by themselves. That causes the line to be backed up almost all of the time. I’m sure the employees get verbally abused by impatient drivers for something that is no fault of their own. I always leave feeling so badly but impressed by their ability to juggle everything at once. Big shoutout to the young gentleman working the drive through tonight around 11pm ALONE. He was SO sweet and polite even though he was running the entire show by himself. RUN out of there!! SHAME on the franchise owner. If you can’t fill the staff appropriately, then you have no business running a high volume location!!
  • RM
    Rocco Monaco
    Nov 17, 2025
    1.0
    Menu prices are lower than actual charge. Prices are insane and they still overcharge. Go anywhere else.
  • AC
    Avery Clark
    Nov 11, 2025
    4.0
    Overall, I’ve had a really good experience at this McDonald’s. The food is usually fresh, the fries come out hot most of the time, and my order is made correctly. The employees are generally polite and work hard, even during busy rush times. The dining area has been clean when I’ve visited, and the drive-thru moves at a decent pace. The only reason I’m giving 4 stars instead of 5 is because sometimes the wait can get a little long, especially during peak hours. But honestly, that’s expected anywhere when things get busy. I appreciate the consistency and the effort from the staff. It’s become a reliable spot for a quick meal with the kids, and we’ll continue coming back. 🍟😊
  • TK
    Tom Kelley
    Nov 9, 2025
    3.0
    The food I received tasted great but I just didn’t expect to receive just a top side of the bun! That after a ten minute wait in the drive through. But the people were professional and I’m sure the job isn’t the easiest. I will give it another chance!
  • AS
    Ahshsne s
    Oct 23, 2025
    1.0
    Been to this location 10 times and every single time they forget at least 2 items, even if the order is only 5 items. The last time I went I got 50 chicken nuggets for a group of people and they were all rock hard and stone cold. Absolutely foul.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 333 Montvale Ave, Woburn, MA?

McDonald's at 333 Montvale Ave is open 24 hours a day, seven days a week.

Does McDonald's in Woburn offer drive-through service?

Yes, this McDonald's location offers drive-through service 24/7.